TROUBLESHOOTING GUIDE
The following troubleshooting guide addresses the most common problems. If problems persist, call customer service. Unplug and disconnect the appliance from the power source before attempting to troubleshoot.
Problem | Possible Cause | Solution | |
| • No electricity. | • Check for power. | |
The air conditioning | • Batteries in the remote control need | • Change remote control batteries. | |
unit does not start | to be replaced |
| |
• The power cord is not properly | • Remove and reconnect the power | ||
| |||
| plugged in. | cord. | |
| • The safety GFI plug has tripped. | • Reset the safety GFI plug, if | |
|
| problem persists contact our | |
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| customer support. | |
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| |
Runs a short while | • The thermostat temperature setting | • Lower the set temperature. | |
only | is too close to room temperature. |
| |
| • Air outlet is blocked. | • Make sure the exhaust hose is | |
|
| properly connected. | |
| • There are tight bends in the air | • Connect exhaust hose as per | |
| exhaust hose. | instructions on page 9. | |
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|
| |
| • A door or window is open. | • Make sure the windows and door | |
|
| are closed. | |
Runs but no cooling | • The air filter is dirty. | • Clean the air filter | |
• The exhaust hose is detached. | • Reinstall exhaust hose properly | ||
|
| (Refer page 9, Installation) | |
| • Temperature setting is too high. | • Reduce temperature setting on | |
|
| control panel. | |
| • Air outlet or intake is blocked. | • Remove blockage. | |
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| |
Will not run and | • Excess water condensation inside | • Drain the water through the drain | |
water full indicator | the tank. | plug (Refer page 14, Water | |
light is ON |
| Condensation Draingage). | |
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