TROUBLESHOOTING GUIDE
The following troubleshooting guide addresses the most common problems. If problems persist, call customer service. Unplug and disconnect the appliance from the power source before attempting to troubleshoot.
Problem | Possible Cause | Solution |
| • No electricity. | • Check for power. |
| • Batteries in the remote control need | • Change remote control batteries. |
The air conditioning | to be replaced. |
|
• The power cord is not properly | • Remove and reconnect the power | |
unit does not start | plugged in. | cord. |
| • The safety GFI plug has tripped. | • Reset the safety GFI plug, if |
|
| problem persists contact our |
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| customer support. |
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|
| • The thermostat temperature setting | • Lower the set temperature. |
| is too close to room temperature. |
|
Runs a short while | • Air outlet is blocked. | • Make sure the exhaust hose is |
only | • There are tight bends in the air | properly connected. |
| • Connect exhaust hose as per | |
| exhaust hose. | instructions on page 9. |
|
|
|
| • A door or window is open. | • Make sure the window or door |
|
| is closed. |
| • The air filter is dirty. | • Clean the air filter |
Runs but no cooling | • The exhaust hose is detached. | • Reinstall exhaust hose properly |
| (refer to page 9, Installation) | |
|
| |
| • Temperature setting is too high. | • Reduce temperature setting on |
|
| control panel. |
| • Air outlet or intake is blocked. | • Remove blockage. |
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|
Will not run and | • Excess water condensation inside | • Drain the water. (refer to page 14, |
water full indicator | the tank. | Water Condensation Drainage). |
light is ON |
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