
69-1725-1 60
Cannot set System 
setting to Cool.
Check Installer Setup Number 0170, Heating 
and/or Cooling System Type; make sure the 
setting matches the installed heating and/or 
cooling system.
“Heat On” is not 
shown in the display.
Set the System setting to Heat and set the 
temperature setting above the room 
temperature. If “Heat On” is shown solidly in 
the display, but the heating system does not 
turn on, see “Heating system does not turn 
on” in the Troubleshooting Tips.
“Cool On” is not 
shown in the display.
Set the System setting to Cool and set the 
temperature setting below the room 
temperature. If “Cool On” is shown solidly in 
the display, but the cooling system does not 
turn on, see “Cooling system does not turn 
on” in the Troubleshooting Tips.
“Wait” shows in the 
display.
Compressor minimum-off timer is active. Wait 
up to five minutes for the cooling or heating 
system to turn on.
Fan does not turn on 
in a call for heat 
(electric furnaces 
only).
Check Installer Setup Number 0180, Fan 
Control in Heating, and make sure it is set to 
Electric Heat.
Heat pump puts out 
cool air in the heat 
mode and warm air in 
the cool mode (heat 
pumps only).
Check Installer Setup Number 0190, Heat 
Pump Changeover Valve, and make sure the 
setting matches the changeover required by 
the installed heat pump.
Both the heating and 
cooling systems are 
running at the same 
time.
Check Installer Setup Number 0170, Heating 
and/or Cooling System Type, and make sure 
the setting matches the installed heating and/
or cooling system. 
Check and make sure the bare portions of the 
wires are not touching.
Troubleshooting Tips (Continued)If . . . Then . . .