Hoover Breathe Easy owner manual Service, Hoover Cleaning Performance, If you have a problem

Service

To obtain approved HOOVER service and genuine HOOVER parts, locate the nearest

Hoover Factory Service Center or Authorized Hoover Warranty Service D e a l e r ( D e p o t ) by:

•checking the Yellow Pages under “Vacuum Cleaners -Household” OR -

•checking the list of Factory Service Centers provided with this cleaner OR -

•calling 1 - 8 0 0 - 9 4 4 - 9 2 0 0 for an automat- ed referral of authorized service outlet locations (U.S. only) OR-

•visiting our web site at w w w. h o o v e r. c o m

Do not send your cleaner to The Hoover Company in North Canton for service, this will only result in delay.

If further assistance is needed, contact The Hoover Company Consumer Response Center, North Canton, Ohio 44720

Phone: 330-499-9499.

In Canada, contact Hoover Canada, Burlington, Ontario L7R 4A8, Phone: 1-800-263-6376.

Always identify your cleaner by the com- p l e t e model number when requesting information or ordering parts. (The model number appears on the bottom of the

c l e a n e r. )

Hoover Cleaning Performance

This Hoover Cleaning Performance System is for comparing the relative pro- gressive performance of Hoover uprights only and not for comparison with any other brands. The majority of this rating is based upon the American Society for Testing and Materials (ASTM) Carpet Cleaning Effectiveness Test (ASTM Test F608). Other performance factors include Hose Power (ASTM Test F558), Surface Litter Cleaning, Hard Floor Cleaning, Edge Cleaning, Cleaning Width, and Air Filtration.

4.If you have a problem

If a minor problem occurs, it usually can be solved quite easily when the cause is found. Therefore, this check list is pro- vided for your convenience.

Problem: Cleaner won’t run

Possible cause

Possible solution

•Not firmly plugged in.

•Plug in firmly.

•No voltage in wall plug.

•Check fuse or breaker.

•Blown fuse/tripped breaker.

•Replace fuse/reset breaker.

Problem: Cleaner won’t pick up

Possible cause

Possible solution

•Broken or worn belt.

•Replace belt.

•Agitator brush roll worn.

•Replace brush roll.

•Filter bag full.

•Change filter bag.

•Incorrect carpet height setting.

•Move nozzle control knob to type of carpet being cleaned.

•Brush roll cavity clogged.

•Clear blockage (see “Clearing blockages” section).

Problem: Cleaning tools won’t pick up

Possible cause

Possible solution

•Hose clogged.

•Clear blockage (see “Clearing blockages” section)

•Hose connector inserted incorrectly.

•Insert hose connector properly (see “Cleaning tools” section)

Problem: Cleaner hard to push

Possible cause

Possible solution

•Incorrect carpet height setting.

•Move nozzle control knob to type of carpet being cleaned.

Clearing blockages

Remove large items from surfaces before vacuuming to prevent blockages and to maintain cleaning effectiveness of your cleaner.

Refer to the following steps to check for blockages continuing with each step until the blockage is found.

A. If a blockage occurs during tool use:

Turn cleaner OFF and disconnect it from the electrical outlet.

1.Remove hose from hose door, look into end of hose and remove any block- ages.

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2.Open hose door. Look inside and toward back of opening. Remove any blockages.

B. If a blockage occurs during floor cleaning:

Turn cleaner OFF and disconnect it from electrical outlet.

1.Turn cleaner to expose underside. Remove bottom plate and brush roll as shown for Figs. 3-6 and 3-7.

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2.Carefully remove any blockage from brush roll cavity. Reposition brush roll and bottom plate as shown in Figs. 3-9 through 3-11.

If a blockage is not found and a problem persists, contact your Hoover Factory Service Center or Authorized Warranty Service Dealer (Depot).

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