Troubleshooting

Whenever the appliance fails to work, check for a solution from the following list before calling for Assistance

(see Assistance).

 

EN

 

 

 

 

 

Problem:

Possible causes / Solutions:

 

 

 

 

 

 

The dishwasher does not start or

• Switch off the appliance by pressing the ON/OFF button, switch it back on after

 

 

cannot be controlled

approximately one minute and reset the program.

 

 

 

• The appliance has not been plugged in properly.

 

 

 

• The dishwasher door has not been shut properly.

 

 

 

 

 

 

The door won’t close

• The lock was released. Strongly push the door until a “clacking” noise is heard.

 

 

 

 

 

 

No water drains out from the

• The dishwasher cycle has not yet finished.

 

 

dishwasher.

• The water inlet hose is bent (see Installation).

 

 

 

• The drain duct is blocked.

 

 

 

• The filter is clogged up with food residues.

 

 

 

 

 

 

The dishwasher makes excessive

• The dishes are rattling against each other or against the sprayer arms.

 

 

noise.

• An excessive amount of foam has been produced: the detergent has not been

 

 

 

measured out correctly or it is not suitable for use in dishwashers (see Start-up

 

 

 

and use).

 

 

 

 

 

 

The dishes and glasses are

• The level of the refined salt is low or the dosage setting is not suited to the

 

 

covered in a white film or

hardness of the water (see Rinse aid and salt).

 

 

limescale deposits.

• The lid on the salt dispenser is not closed properly.

 

 

 

• The rinse aid has been used up or the dosage is too low.

 

 

 

 

 

 

The dishes and glasses are

• The rinse aid dosage is too high.

 

 

streaked or have a bluish tinge.

 

 

 

 

 

 

 

The crockery has not been dried

• A wash cycle without a drying program has been selected.

 

 

properly.

• The rinse aid has been used up or the dosage is too low (see Rinse aid and

 

 

 

salt).

 

 

 

• The rinse aid dispenser setting is not suitable.

 

 

 

• The crockery is made from non-stick material or plastic.

 

 

 

 

 

 

The dishes are not clean.

• The racks are overloaded (see Loading the racks).

 

 

 

• The crockery has not been arranged well.

 

 

 

• The sprayer arms cannot move freely.

 

 

 

• The wash cycle is too gentle (see Wash cycles).

 

 

 

• An excessive amount of foam has been produced: the detergent has not been

 

 

 

measured out correctly or it is not suitable for use in dishwashers (see Start-up

 

 

 

and use).

 

 

 

• The lid on the rinse aid compartment has not been shut correctly.

 

 

 

• The filter is dirty or blocked (see Care and maintenance).

 

 

 

• The refined salt level is low (see Rinse aid and salt).

 

 

 

 

 

 

The dishwasher does not take any

• There is no water in the mains supply.

 

 

water in - Tap shut-off alarm

• The water inlet hose is bent (see Installation).

 

 

(several short beeps are emitted)

• Turn on the tap and the appliance will start after a few minutes.

 

 

(the ON/OFF indicator light flashes

• The appliance lock has been activated because no action was taken when the

 

 

and the number 6 appears on the

beeps sounded.

 

 

display).

Switch off the appliance using the ON/OFF button, turn on the tap and switch

 

 

 

the appliance back on after 20 seconds by pressing the same button. Re-

 

 

 

program the appliance and restart the wash cycle.

 

 

 

 

 

 

Water inlet hose alarm / Water inlet

• Switch off the appliance by pressing the ON/OFF button. Shut off the water tap

 

 

filter blocked

to eliminate the risk of flooding and remove the plug from the electrical socket.

 

 

(the ON/OFF indicator light flashes

Make sure the water inlet filter has not become blocked by impurities (see “Care

 

 

and the number 7 appears on the

and maintenance” chapter).

 

 

display).

 

 

 

 

 

 

*Only available in selected models.

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Hotpoint 228 manual Troubleshooting, See Assistance