D ISHWASHER
Troubleshooting
Caution
-Do not forget that repairs should be carried out by a qualified specialist. Improper repairs can lead to considerable equipment damage, as well as danger to the user.
-The dishwasher must first be disconnected from the electricity supply before any repairs or other work can be carried out. Switch off at the mains socket and water supply and remove the plug.
Resolving minor problems yourself.
Experience has shown that you can resolve most problems that arise during normal daily usage yourself, without having to call out a service engineer. Not only does this save costs but it also means the appliance is available for use again that much sooner. The following list of common occurences and their remedies should help you identify the causes of most problems.
If the dishwasher won't
start, check...
■Is the dishwasher plugged in at the electricitysocketandswitchedon?
■Isthereapowerfailure,checkother appliances.
■Checkthefuse.
■Isthewatersupplytapturnedon?
■Is the water inlet hose connected properly?
■Is the pressure of the water supply sufficient?
■Istheinlethosekinked?
■Isthefilteronthewatersupplyhose blocked?
■Is the dishwasher door not closed properly?
If the dishes fail to dry or
remain dirty, check...
■there is rinse aid inside the rinse aid container.
■the rinse aid dispenser setting is correct.
■the detergent being used is of good quality and has not lost its effectiveness(forexample,through incorrect storage, with the box left open).
If the dishes show signs of streaking, staining etc. check...
■therinseaiddispensersettingisnot set too high.
pipesarelaidadithasnoeffectupon thewaythedishwasherfunctions.
Error messages
Yourdishwasherisequippedwithasafety systemwhichisabletodetectoperating faults.
Thesefaultsareindicatedbyoneortwo washcycleindicatorlights “G” flashing rapidly.
Takeanoteofwhichlightsareflashing, turn the appliance off and call Hotpoint Servicefortechnicalassistance(seeback page).
Tap off alarm
Ifyouhaveforgottentoturnthewatertap on,theappliancewillstopautomatically andwashcyclelights2and3(washand
If after all the checks, the appli- ance still does not operate or the problem persists, call Hotpoint Service (see KEY CONTACTS, back page) and inform them of:
-the type of problem
-the abbreviation of the model name (Mod.) and the relative num- bers (S/N) written on the rating plate
located on the inner edge of the door.
Switch off at the mains socket and remove the plug. Turn off the water supply.
If water remains inside the
dishwasher, check...
■thedrainhoseisnotkinked.
■thedrainsyphonisnotobstructed.
■thedishwasherfiltersarenotclogged.
If the dishes are not being
cleaned properly, check...
■thecorrectamountofdetergenthas beenadded.
■there is regenerating salt in the salt container.
■thedisheshavebeenloadedcorrectly.
■the selected programme is suitable forthetypeofdishesandthedegree ofsoiling.
■all filters are clean and positioned correctly.
■the spray arm nozzles are not obstructed.
■there is nothing obstructing the rotationofthesprayarms.
Detergent compartment lid
can not be closed, check...
■hasthecompartmentbeenoverfilled?
■is the mechanism clogged with remnantsofdetergent?
If there are visible traces of rust inside the tank, check...
■the cap off the salt container is securely closed and that the water softner setting is correct.
■the correct amount of detergent is being used. Certain detergents can bemorecorrosivethanothers.
■thetankismadeofsteelandtherefore any rust marks are due to external elements(fragmentsofrustfromthe tankpipes,pots,cutleryetc.)Special productsarecommerciallyavailable toremovesuchmarks.
...During washing
■Unusual amount of foam is created:
■Dishwasher stops suddenly during a wash cycle:
-Therehasbeenapowercut.
-Watersupplyhasbeeninterrupted.
■Knocking sound can be heard inside the dishwasher:
-A spray arm is knocking against dishes.
■Rattling sound an be heard inside the dishwasher:
-Crockery has not been stacked properly.
■Knocking sound can be heard coming from the inlet valves:
-Thisiscausedbythewaythewater
rinses)willflashrapidly.
Turn on the water tap and the dish- washer will start after a few minutes. Turn the dishwasher off at the
Clogged filter alarm
Ifthedishwasherstopsandwashcycle
When the filter is back in position, turn thedishwasherbackon.
Repeatyourwashcycleselections,the washcyclewillstart.
Water load solenoid valve malfunction alarm.
Ifindicatorlight2(wash)flashesrapidly, TURNthedishwasherOFFANDBACK ONAGAINafteroneminute.Ifthealarm persists, first turn off the water tap to avoid any flooding and then cut off the electricity supply and call for technical assistance.
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