Troubleshooting

Your Washer-dryer could fail to work. Before contacting the Technical Assistance Centre

(see “Assistance”), make sure that the problem cannot be not solved easily using the following list.

GB

 

Problem:

The Washer-dryer does not switch on.

The wash cycle does not start.

Possible causes / Solutions:

•The appliance is not plugged into the socket fully, or is not making contact.

•There is no power in the house.

•The Washer-dryer door is not closed properly.

•The ON/OFF button has not been pressed.

•The START/PAUSE button has not been pressed.

•The water tap has not been opened.

The Washer-dryer does not

• The water inlet hose is not connected to the tap.

take in water (the indicator

• The hose is bent.

light for the first wash cycle

• The water tap has not been opened.

stage flashes rapidly).

• There is no water supply in the house.

 

 

 

• The pressure is too low.

 

 

 

• The START/PAUSE button has not been pressed.

The Washer-dryer continuously

• The drain hose is not fitted at a height between 65 and 100 cm from the

takes in and drains

water.

floor (see “Installation”).

 

 

 

• The free end of the hose is under water (see “Installation”).

 

 

 

• The wall drainage system is not fitted with a breather pipe.

 

 

 

If the problem persists even after these checks, turn off the water tap,

 

 

 

switch the appliance off and contact the Assistance Service. If the

 

 

 

dwelling is on one of the upper floors of a building, there may be problems

 

 

 

relating to water drainage, causing the Washer-dryer to fill with water

 

 

 

and drain continuously. Special anti-draining valves are available in shops

 

 

 

and help to avoid this inconvenience.

The Washer-dryer does not

• The wash cycle does not include draining: some wash cycles require the

drain or spin.

 

drain phase to be started manually.

 

 

 

• The ANTI CREASE function has been activated: To complete the wash

 

 

 

cycle, press the START/PAUSE button (“Personalisation”).

 

 

 

• The drain hose is bent (see “Installation”).

 

 

 

• The drainage duct is clogged.

The Washer-dryer vibrates a

• The drum was not unlocked correctly during installation (see “Installation”).

lot

during the spin

cycle.

• The Washer-dryer is not level (see “Installation”).

 

 

 

• The Washer-dryer is trapped between cabinets and walls (see “Installation”).

The

Washer-dryer

leaks.

• The water inlet hose is not screwed on properly (see “Installation”).

 

 

 

• The detergent dispenser drawer is blocked (for cleaning instructions, see

 

 

 

“Care and maintenance”).

 

 

 

• The drain hose is not fixed properly (see “Installation”).

The START/PAUSE indicator light (orange) and the function indicator lights flash rapidly.

There is too much foam.

•Switch off the machine and unplug it, wait for approximately 1 minute and then switch it back on again.

If the problem persists, contact the Technical Assistance Service.

•The detergent is not suitable for machine washing (it should display the text “for Washer” or “hand and machine wash”, or the like).

•Too much detergent was used.

The washer-dryer does not dry. • The appliance is not plugged into the socket, or not enough to make contact.

•There has been a power failure.

•The appliance door is not shut properly.

•The DRYING knob is on the setting.

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Hotpoint BHWD149 manual Troubleshooting, Problem, Possible causes / Solutions
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BHWD149 specifications

The Hotpoint BHWD149 is a highly efficient washer dryer, designed to meet the needs of modern families seeking performance and versatility in their laundry routine. This appliance combines the functionality of a washing machine and a dryer in one compact unit, making it an excellent choice for those with limited space.

One of the standout features of the BHWD149 is its impressive washing capacity. With a load capacity of 9 kg for washing and 6 kg for drying, this model accommodates larger loads, allowing users to tackle more laundry in a single session. This is particularly beneficial for busy households where time-saving is a priority.

In terms of washing performance, the BHWD149 boasts a range of washing programs tailored to different fabric types and laundry requirements. From delicate items to heavily soiled work clothes, users can easily select the appropriate cycle, ensuring their clothes receive the optimal care. Additionally, the appliance includes a rapid wash option, which can clean lightly soiled clothes in just 30 minutes, perfect for those last-minute laundry needs.

Energy efficiency is another critical characteristic of the Hotpoint BHWD149. It is designed to minimize electricity usage while delivering exceptional cleaning results. The machine has an energy rating of A, making it a responsible choice for environmentally conscious consumers. This efficiency not only reduces the household's carbon footprint but also translates to lower utility bills over time.

The BHWD149 features advanced technologies such as the 'Anti-Allergy' cycle, which is ideal for households with allergy sufferers. This option uses higher temperatures and additional rinses to remove allergens and dirt effectively, ensuring that laundry is not only clean but safe for sensitive skin.

Another notable technology is the 'Direct Injection' feature, which pre-mixes the detergent with water before it enters the drum. This results in a more effective wash, as the detergent penetrates fabrics better and cleans more efficiently, even at lower temperatures.

To enhance user convenience, the Hotpoint BHWD149 comes equipped with a digital display, allowing users to monitor and adjust settings with ease. The machine is also designed with a delay start option, enabling users to set the washing cycle to begin at their convenience, making it easier to manage busy schedules.

In summary, the Hotpoint BHWD149 is a robust washer dryer that offers a combination of efficiency, advanced features, and user-friendly functionality. With its substantial load capacity, energy-saving technologies, and tailored wash options, it stands out as a reliable appliance for any household looking to streamline their laundry tasks. Whether managing a busy family schedule or simply seeking an efficient laundry solution, the BHWD149 is an outstanding choice.
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