After Sales Service
Service Cover...
We appreciate you choosing this quality appliance and we are sure that it will give you many years of excellent service.
Not only have you bought a first class appliance, you’ve also bought a commitment from us to look after your appliance.
We believe our Care Service is the best in the business and yet another good reason you’ll be glad you chose this appliance.
Every appliance has been designed and manufactured to the highest standards. However, in the event of any problem developing, our trained professional engineers are just a phone call away with one real objective - to satisfy you by providing an efficient, effective and courteous service, at a time convenient to you.
Your Guarantee...
The guarantee is subject to the provision(s) that the appliance:
a)Has been used solely in accordance with the instruction book.
b)Has been properly connected to a suitable electricity supply voltage as stated on the rating plate attached to the equipment.
c)Has not been subjected to misuse or accident or been modified or repaired by any person other than an authorised employee or agent.
d)Has been correctly installed.
e)Has been used solely for domestic purposes and is on domestic premises. Your guarantee is only applicable in the U.K. and the Republic of Ireland.
If you suspect a fault with your appliance, to avoid unnecessary inconvenience and expense please ensure that the checks detailed in the ‘...Won’t Work’ sections, pages 13, 20 or 25 have been carried out before contacting the SERVICE NETWORK.
Should you require service our receptionist will require the following information:
●Your post code, name and address, type of appliance, model number. (found on the appliance rating plate or in the handbook).
Guarantee/Contract/Insurance Policy Details.
Date of Purchase, and where you purchased it from.
Easy Payment Methods...
You can pay for any of our services offered either by Credit Card (Visa, MasterCard), Cheque and Debit Card. Or in installments by Direct Debit provided you include a Care Plus scheme.
SERVICE U.K.
08709 066 066
Monday - Friday 8am - 8pm,
Saturday 8am - 6pm,
Sunday 10am - 6pm.
Republic of Ireland
1850 302 220 Monday - Friday 8am - 5.30pm,
Saturday 9.00am - 12.30pm.
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