Troubleshooting

GB If the appliance does not work, before calling for Assistance (see Assistance), check for a solution from the following list.

Malfunctions:

Possible causes / Solutions:

The green POWER indicator light does not illuminate.

The motor does not start.

The indicator lights are on but the light is dim.

a)The alarm sounds.

b)The alarm sounds and the two yellow indicator lights flash.

c)The alarm sounds and the two yellow indicator lights as well as the green one flash.

•The plug has not been inserted into the electrical socket, or not far enough to make contact, or there is no power in the house.

•The appliance comes with a motor protection control (see Start-up and use).

•Pull out and reverse the plug before putting it back in the socket.

a)The refrigerator door has remained open for more than two minutes (the buzzer will stop sounding when you shut the door) or the correct switching- off procedure was not followed (see Maintenance).

b)The temperature in the freezer is too high. Check the quality of the food products and dispose if necessary.

c)The temperature in the freezer has reached a dangerous level. The food must be disposed immediately.

d)The yellow SUPERFREEZE indicator light flashes

Heating

is excessive

+ buzzer

Heating danger

+ buzzer

d)The Optimization Energy Saving function is activated

b/c) In both these cases the freezer will maintain a temperature of about 0°C so that the food does not re-freeze.

To turn off the acoustic signal open and close the refrigerator door. To restore normal operation bring the FREEZER OPERATION knob setting

to (off) and turn the appliance on again.

The green POWER indicator light flashes.

The refrigerator and the freezer do not cool well.

The food inside the refrigerator is beginning to freeze.

The motor runs continuously.

The appliance makes a lot of noise.

The back wall of the refrigerator unit is covered in frost or droplets of water

•The appliance is not operating correctly. Contact the Technical Assistance Centre.

•The doors do not close properly or the seals are damaged.

•The doors are opened too frequently.

•The OPERATION knobs are not on the correct setting (see Description).

•The refrigerator or the freezer have been over-filled.

•The REFRIGERATOR OPERATION knob is not on the correct setting (see Description).

•The food is in contact with the back inside wall of the refrigerator.

•The SUPER FREEZE button has been pressed (rapid freezing): the yellow SUPER FREEZE light is on or flashing (see Description).

•The door is not closed properly or is continuously opened.

•The outside ambient temperature is very high.

•The thickness of the frost exceeds 2-3 mm (see Maintenance).

•The appliance has not been installed on a level surface (see Installation).

•The appliance has been installed between cabinets that vibrate and make noise.

•The internal refrigerant makes a slight noise even when the compressor is off. This is not a defect, it is normal.

•This shows the appliance is operating normally.

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Hotpoint FF4DX(TVZ)(UK), FF4DK(TVZ)(UK) manual Troubleshooting, Malfunctions Possible causes / Solutions
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FF4DX(TVZ)(UK), FF4DK(TVZ)(UK) specifications

The Hotpoint FF4DK(TVZ)(UK) and FF4DX(TVZ)(UK) are innovative fridge-freezer models designed to meet the diverse needs of modern households. Both appliances combine stylish design with advanced technology, ensuring that food storage is both efficient and practical.

One of the main features of these models includes a spacious interior layout. The fridge section offers ample storage with adjustable shelves, accommodating various food items and containers. With a net capacity of around 200 liters, families can enjoy organized storage, allowing for easy access to all their groceries. Meanwhile, the freezer compartment, typically around 80 liters, provides enough space to store frozen foods and meals, ensuring you can keep essentials on hand.

Both models come equipped with Hotpoint's unique Total No Frost technology. This feature eliminates the need for manual defrosting by preventing ice buildup, maintaining optimal temperature and humidity levels inside. As a result, users benefit from better preservation of food quality and reduced energy consumption, as the appliance runs more efficiently without the interference of frost.

Energy efficiency is another significant characteristic of the FF4DK and FF4DX models. With an impressive energy rating, these appliances help consumers save on power bills while being environmentally friendly. Their efficient design helps reduce energy usage without compromising performance or functionality.

The fridge-freezers also showcase user-friendly technology including adjustable temperature controls and LED lighting. The clear, bright lighting ensures that every corner of the fridge is visible, making it easier to find items quickly. The intuitive controls allow for precise temperature adjustments, ensuring that both fresh and frozen foods are kept at ideal temperatures.

Moreover, these models feature antibacterial door seals, which prevent the growth of bacteria and help maintain a hygienic environment for food storage. This crucial feature ensures food safety and contributes to the longevity of the appliances.

In summary, the Hotpoint FF4DK(TVZ)(UK) and FF4DX(TVZ)(UK) deliver a blend of functionality, eco-friendliness, and convenience, making them excellent choices for families seeking modern refrigeration solutions. With impressive storage capacity, innovative technology, and energy efficiency, these fridge-freezers are designed to enhance kitchen efficiency and food preservation.
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