Troubleshooting
GB | If the appliance does not work, before calling for Assistance (see Assistance), check for a solution from the | |
following list. |
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| Malfunctions: | Possible causes / Solutions: |
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The display is off.
The motor does not start.
The display is on but it is dim.
The alarm sounds and the lamp in the refrigerator compartment flashes.
The alarm sounds and a message appears on the scrolling text of the display.
The alarm sounds and a message appears on the scrolling text of the display.
The alarm icon flashes, the Ever Fresh icon switches off and a message appears on the display.
•The plug has not been inserted into the electrical socket, or not far enough to make contact, or there is no power in the house.
•The appliance is equipped with a motor protection control system (See
•Pull the plug out and check it before putting it back in the socket.
•The refrigerator door has been open for more than two minutes.
The buzzer stops when the door is closed or when the RESET ALARM button is pressed. It could also be that the correct
•The temperature of the freezer is too high.
The freezer will maintain a temperature of around 0°C so that the food will not refreeze, allowing you to eat it within 24 hours or to refreeze it after it has been cooked.
•The temperature of the freezer is dangerously high: the food inside must not be eaten. The freezer will return to a temperature of
•The Ever Fresh safety lock has intervened during prolonged use of the vacuum pump. To restore normal operation, check the ever Fresh system and press the Reset Alarm button twice (see Display).
•Make sure that the tube at the back of the Ever Fresh shelf is connected to the base of the refrigerator unit correctly.
The refrigerator and the freezer do not cool well.
•The doors do not close properly or the seals are damaged.
•The doors have been opened too frequently.
•The set temperature is too high (see
•The refrigerator or freezer has been
The food inside the refrigerator is • The set temperature is too low (see
The motor runs continuously. • The SUPER COOL and/or SUPER FREEZE and/or ICE PARTY functions have been activated.
•The door is not closed properly or has been open continuously.
•The ambient temperature outside the appliance is very high.
The appliance makes a lot of noise.
The functions end earlier than they should.
•The appliance has not been installed on a level surface (see Installation).
•The appliance has been installed between cabinets that vibrate and make noise.
•The internal refrigerant gas makes a slight noise even when the compressor is off. This is not a defect, it is normal.
•There is electrical network disturbance or the power supply has been interrupted briefly.
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