Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Before you call for service…

OPERATION

Possible Causes

What To Do

 

 

 

Washer won’t operate

Washer is unplugged

Make sure cord is plugged securely into a working outlet.

 

 

 

 

Water supply is turned off

Turn both hot and cold faucets fully on.

 

 

 

 

Controls are not set properly

Check controls.

 

 

 

 

Lid is open—safety feature

Close lid and reset cycle, to the beginning if necessary.

 

prevents agitation and

 

 

spinning when lid is up

 

 

 

 

 

Circuit breaker/fuse is

Check house circuit breakers/fuses. Replace fuses or

 

tripped/blown

reset breaker. Washer should have separate outlet.

 

 

 

 

Timer knob not pulled

Pull timer knob.

 

 

 

 

Lid magnet missing

Call for service.

 

 

 

Movement inside machine

Shifting mechanism is

When the machine is manually turned off, the shifter will

when shut off

disengaging the motor

disengage the motor before completely shutting down.

 

 

If lid is raised before the motor is disengaged, it will resume

 

 

when lid is closed.

PERFORMANCE

Possible Causes

What To Do

 

 

 

Clothes too wet

Incorrect spin cycle

Make sure the spin cycle selected matches the load you are

 

selected

washing. Some fabrics will feel wetter when rinsed with cold water.

 

 

 

Colored spots

Incorrect use of fabric

Check fabric softener package for instructions.

 

softener

Pretreat stain and rewash.

 

Dye transfer

Sort whites or lightly colored items from dark colors.

 

 

 

Grayed or yellowed

Not enough detergent

Use more detergent (especially with larger loads).

clothes

 

Be sure to follow detergent manufacturer’s directions.

 

 

 

 

Hard water

Use a water conditioner like Calgon brand or install

 

 

a water softener.

 

 

 

 

Water is not hot enough

Make sure water heater is delivering water at

 

 

120°F–140°F (48°C–60°C).

 

 

 

 

Washer is overloaded

Select load size to match clothes load.

 

 

 

 

Detergent is not

Add detergent before you load items.

 

dissolving

 

 

 

 

 

Dye transfer

Sort clothes by color. If fabric label states wash separately,

 

 

unstable dyes may be indicated.

 

 

 

Lint or residue on

Clothes are air or line dried

If you do not dry your clothes with a clothes dryer, your

clothes

 

clothes may retain more lint.

 

 

 

 

Incorrect sorting

Separate lint producers from lint collectors.

 

 

 

 

Washing too long

Wash small loads for a shorter time than larger loads.

 

 

 

 

Detergent not dissolving

Add detergent before you load items.

 

 

Try a liquid detergent.

 

 

Use warmer water temperature.

 

 

 

 

Overloading

Load clothes loosely in the washer basket.Adjust load size

 

 

based on items size and material.

 

 

Make sure load size selected matches clothes load size.

 

 

 

 

Incorrect use of fabric

Check fabric softener package for instructions.

 

softener

 

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Hotpoint G134 operating instructions Operation, Performance