Hotpoint HDA3400 Dishes and flatware, Not clean, Spots and filming, On glasses, Flatware, On tub

Safety Instructions

Before you call for service…

Problem	Possible Causes	What To Do
Dishes and flatware	Inlet water temperature	• Raise the water heater temperature to 120°F.
not clean	is below 120°F.	• Use the HOT PREWASH feature.
	Water pressure is	• Turn on a faucet. Is water coming out more slowly than usual? If so,
	temporarily low	wait until pressure is normal before using your dishwasher.
	Air gap is clogged	• Clean the air gap.
	Improper rack loading	• Make sure large dishware does not block the detergent dispenser or the
		wash arm.

Operating Instructions

Spots and filming	Extremely hard water
on glasses and	Low inlet water
flatware
	temperature
	Overloading the
	dishwasher
	Improper loading
	Old or damp powder
	detergent
	Rinse agent dispenser
	empty
	Too little detergent

•Use Jet-Dry®rinse agent to remove spots and prevent new film build-up.

•To remove stubborn spots and pre-existing film from glassware:

1 Remove all metal utensils from the dishwasher.

2 Do not add detergent.

3 Select the longest cycle.

4 Start the dishwasher and allow to run for 18 to 22 minutes. Dishwasher will now be in the main wash.

5 Open the door and pour 2 cups (500 ml) of white vinegar into the bottom of the dishwasher.

6 Close the door and allow to complete the cycle. If vinegar rinse doesn’t work: Repeat as above, except use 1/4 cup (60 ml) of citric acid crystals instead of vinegar.

Troubleshooting Tips

Consumer Support

Cloudiness on	Combination of soft	• This is called etching and is permanent. To prevent this from
glassware	water and too much	happening, use less detergent if you have soft water. Wash glassware in
	detergent	the shortest cycle that will get them clean.
	Water temperature	• Lower the water heater temperature.
	entering the dishwasher
	exceeds 150°F.
Yellow or brown film	Tea or coffee stains	• Remove the stain by hand, using a solution of 1/2 cup bleach and
on tub		3 cups warm water.
		WARNING
		Before cleaning interior, wait at least 20 minutes after a cycle for the
		heating element to cool down. Failure to do so can result in burns.
	An overall yellow or	• A special filter in the water supply line is the only way to correct this
	brown film can be	problem. Contact a water softener company.
	caused by iron deposits
	in water
White film on inside	Hard water minerals	• To clean the interior, apply dishwasher detergent to a damp sponge.
surfaces		Wear rubber gloves. Do not use any type of cleanser other than
		dishwasher detergent because it may cause foaming or sudsing.
		Cascade®, Cascade® Complete and Electrasol® Dishwashing
		Detergents have been approved for use in all GE dishwashers.
Detergent cup lid	Dial is not in the OFF	• Turn the Dial to OFF and slide the door latch to the left.
won’t latch	position
Detergent left in	Dishes are blocking the	• Reposition the dishes.
dispenser cups	detergent cups
Steam	This is normal	• Steam comes through the vent by the door latch during drying and
		when water is being pumped out.
Black or gray	Aluminum utensils have	• Remove marks with a mild, abrasive cleaner.
marks on dishes	rubbed against dishes

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