13 GB
TROUBLESHOOTINGTROUBLESHOOTINGTROUBLESHOOTINGTROUBLESHOOTINGTROUBLESHOOTING

Nothing worksNothing works

Nothing worksNothing works

Nothing works

Check that:
•
The mains switch in your home is on.
•
There has not been a power cut.
•
The plug is properly inserted in the socket and is switched
on.
•
The socket is working; try another appliance in the socket
to check.
•
The fuse in the plug is ok - if not replace it,
(see ELECTRICAL CONNECTION).

The refrigerator and the freezer do notThe refrigerator and the freezer do not

The refrigerator and the freezer do notThe refrigerator and the freezer do not

The refrigerator and the freezer do not

cool properly.cool properly.

cool properly.cool properly.

cool properly.

Check that:
•
The doors close well and that the seals are not damaged
•
The doors have not been left open too long.
•
The thermostat knob is on the correct setting.
•
The refrigerator or freezer is not overfilled.

The food inside the refrigerator is too coldThe food inside the refrigerator is too cold

The food inside the refrigerator is too coldThe food inside the refrigerator is too cold

The food inside the refrigerator is too cold

Check that:
••
••
• the temperature setting is too low (or not the best).
•
The food is not in contact with the back wall - which is the
coldest part.

The motor runs constantlyThe motor runs constantly

The motor runs constantlyThe motor runs constantly

The motor runs constantly

Check that:
••
••
• the temperature control is on the correct setting.
••
••
• the doors have not been open continuously.
•
The room temperature is too high.

The appliance makes too much noise.The appliance makes too much noise.

The appliance makes too much noise.The appliance makes too much noise.

The appliance makes too much noise.

The gas refrigerant produces a slight noise even when the
compressor is not running (this is not a defect).
Check that:
•
The refrigerator is level.
•
The appliance was installed between cabinets or objects
that vibrate and make noise.

There is water on the bottom of theThere is water on the bottom of the

There is water on the bottom of theThere is water on the bottom of the

There is water on the bottom of the

refrigerator.refrigerator.

refrigerator.refrigerator.

refrigerator.

Check that:
•
The defrost drain is clear from any blockage (see fig. 5).
Never call on unauthorized technicians and alwaysNever call on unauthorized technicians and always
Never call on unauthorized technicians and alwaysNever call on unauthorized technicians and always
Never call on unauthorized technicians and always
refuse spare parts which are not originals.refuse spare parts which are not originals.
refuse spare parts which are not originals.refuse spare parts which are not originals.
refuse spare parts which are not originals.
If after all the checks, the appliance still does not operate or
the problem persists, call Hotpoint Service (see KEY
CONTACTS, back page) and inform them of: the type of
problem, the abbreviation of the model name (Mod.) and
the relative numbers (S/N) written on the rating plate located
at the bottom left next to the vegetable crisper.