Before you call for service… | Hotpoint.com |
Troubleshooting Tips
Save time and money! Review the charts on the following pages, or visit Hotpoint.com. You may not need to call for service.
Problem | Possible Causes | What To Do |
| Dryer doesn’t start | Dryer is unplugged | • Make sure the dryer plug is pushed completely into |
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| the outlet. |
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| Fuse is blown/circuit breaker | • Check the house fuse/circuit breaker box and replace |
| is tripped | fuse or reset breaker. NOTE: Electric dryers use two fuses |
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| or breakers. |
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| Dryer doesn’t heat | Fuse is blown/circuit breaker | • Check the house fuse/circuit breaker box and replace |
| is tripped, the dryer may | both fuses or reset both breakers. Your dryer may tumble |
| tumble but not heat | if only one fuse is blown or one breaker tripped. |
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| Gas service is off | • Make sure gas shutoff at dryer and main shutoff are |
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| fully open. |
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| LP gas supply tank is empty | • Refill or replace tank. Dryer should heat when |
| or there has been a utility | utility service is restored. |
| interruption of natural gas |
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| (gas models) |
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| Dryer shakes or | Some shaking/noise is normal. | • Move dryer to an even floor space, or adjust leveling legs |
| makes noise | Dryer may be sitting unevenly | as necessary until even. |
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| Greasy spots on clothes | Improper use of fabric softener | • Follow directions on fabric softener package. |
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| Drying dirty items with | • Use your dryer to dry only clean items. Dirty items can |
| clean ones | stain clean items and the dryer. |
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| Clothes were not | • Sometimes stains which cannot be seen when the |
| completely clean | clothes are wet appear after drying. Use proper |
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| washing procedures before drying. |
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| Lint on clothes | Lint filter is full | • Clean lint screen before each load. |
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| Improper sorting | • Sort lint producers (like chenille) from lint collectors |
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| (like corduroy). |
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| Static electricity can attract lint | • See suggestions in this section under STATIC. |
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| Overloading | • Separate large loads into smaller ones. |
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| Paper, tissue, etc. left in pockets | • Empty all pockets before laundering clothes. |
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| Static occurs | No fabric softener was used | • Try a fabric softener. |
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| • Bounce® Fabric Conditioner Dryer Sheets have been |
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| approved for use in all GE Dryers when used in |
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| accordance with the manufacturer’s instructions. |
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| Overdrying | • Try a fabric softener. |
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| • Adjust setting to LESS DRY or DAMP DRY. |
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| Synthetics, permanent press | • Try a fabric softener. |
| and blends can cause static |
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Inconsistent drying times | Type of heat | • Automatic drying times will vary according to the type |
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| of heat used (electric, natural or LP gas), size of load, |
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| types of fabrics, wetness of clothes and condition of |
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| exhaust ducts. |
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Safety Instructions
Operating Instructions
Troubleshooting Tips
Consumer Support
