Troubleshooting

GB If the appliance does not work, before calling for Assistance (see Assistance), check for a solution from the following list.

Malfunctions:

Possible causes / Solutions:

The internal light does not illuminate.

The refrigerator and the freezer do not cool well.

The food inside the refrigerator is beginning to freeze.

The motor runs continuously.

•The plug has not been inserted into the electrical socket, or not far enough to make contact, or there is no power in the house.

•The doors do not close properly or the seals are damaged.

•The doors are opened too frequently.

•The TEMPERATURE ADJUSTMENT knob is not in the correct position

•The refrigerator or the freezer have been over-filled.

•The TEMPERATURE ADJUSTMENT knob is not in the correct position.

•The food is in contact with the back inside wall of the refrigerator.

•The door is not closed properly or is continuously opened.

•The outside ambient temperature is very high.

•The thickness of the frost exceeds 2-3 mm (see Maintenance).

The appliance makes a lot of noise.

•The appliance has not been installed on a level surface (see

Installation).

•The appliance has been installed between cabinets that vibrate and make noise.

•The internal refrigerant makes a slight noise even when the compressor is off. This is not a defect, it is normal.

There is water at the bottom of the refrigerator.

Excess moisture / Ice at rear of the Fridge

•The water discharge hole is blocked (see Maintenance).

•Excess moisture / Ice will occur if the Larder door is opened for prolonged periods. This will disappear once the door is closed and the Larder allowed to defrost and drain the moisture away. This is normal for cooling function of the Larder compartment, especially in summer period.

Warm Fridge

• If room temperature is 16 C or lower, (for example the product is

 

located in a garage or out building), for the refrigerator to operate

 

correctly the “Fast Freeze switch” must be in the ‘ON’ position (see

 

pag 7 for details)

The back wall of the refrigator unit is

• This shows the appliance is operating normally.

covered in frost or droplets of water

 

Donít forget should our advice fail to resolve the problem with your appliance please call us on 08448 224 224 to arrange an engineer visit. Or visit www.hotpointservice.co.uk

Product failures are fully covered by your 12 months parts and labour guarantee. However, if we attend and there is no product failure or the failure has been caused by damage, misuse or by incorrect installation, charges will apply.

PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24

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Hotpoint RFA52xx Troubleshooting, Malfunctions Possible causes / Solutions, Appliance makes a lot of noise, Warm Fridge
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RFA52xx, NRFAA50 x specifications

The Hotpoint NRFAA50 x and RFA52xx are two popular refrigerator models that have earned a reputation for their efficiency, practicality, and user-friendly features. Both models stand out in the crowded market of household appliances by delivering high performance and convenience, making them suitable choices for a variety of kitchen settings.

The Hotpoint NRFAA50 x is a top-mounted, freestanding refrigerator that combines ample storage space with a sleek stainless steel finish that complements modern interiors. It features a 50/50 split between the fridge and freezer compartments, which allows users to maximize storage for both fresh and frozen foods. One of the standout features of this model is its Energy Rating of A+, ensuring that it operates efficiently while minimizing electricity costs.

This refrigerator comes equipped with adjustable safety glass shelves, which allow for customizable organization of food items. The shelves are easy to clean and can support heavy items without compromising stability. Additionally, the NRFAA50 x includes a dedicated salad crisper drawer, designed to extend the freshness of fruits and vegetables by maintaining optimal humidity levels. It also has an easy-access shelf that makes it simple to retrieve smaller items.

On the other hand, the Hotpoint RFA52xx is designed with slightly different aesthetics and features, positioning it as a reliable choice for families. This model boasts a larger capacity and includes an innovative frost-free freezer that eliminates the need for manual defrosting, saving time and effort for users. Both models prioritize hygiene and freshness, as they come with antibacterial protection that helps to prevent the growth of harmful bacteria inside the fridge.

Another notable characteristic of the RFA52xx is its LED lighting, which provides bright and energy-efficient illumination throughout the fridge. This feature enhances visibility, making it easier for users to see and access their food items. Furthermore, it is equipped with adjustable door bins that offer additional space for storing condiments and beverages, ensuring that everything is well-organized.

Both models are designed to operate quietly, minimizing disturbances in the home while offering reliable cooling performance. Overall, the Hotpoint NRFAA50 x and RFA52xx refrigerators are excellent choices for anyone seeking reliability, efficiency, and thoughtful design in their kitchen appliances. With their combination of advanced features and solid build quality, they continue to be favored by consumers looking for long-lasting functionality.
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