Consumer Support Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions

Before you call for service…

Problem

Possible Causes

What To Do

 

 

 

 

 

 

Oven temperature

 

Oven thermostat

See the Adjust the oven thermostat–Do it yourself! section.

too hot or too cold

 

needs adjustment.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Top burners do not light

 

The pilots are not lit.

On models with standing pilots, lift the cooktop and

or do not burn evenly

 

(on standing pilot models)

hold a lit match next to the pilot opening between the

 

 

 

 

front and rear burners.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Plug on range is not

On models with electric ignition, make sure electrical

 

 

completely inserted in

plug is plugged into a live, properly grounded outlet.

 

 

the electrical outlet.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Burner holes on the side

Remove the burners and clean them with a safety pin

 

 

or around the top of the

or paper clip. Make sure you do not enlarge the holes.

 

 

burner may be clogged.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Burners may not be fitted

Remove the burners and reinstall them properly.

 

 

correctly onto mounting

 

 

 

 

 

 

 

 

 

 

 

brackets.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Burners have yellow or

 

The combustion quality of

Use the illustrations below to determine if your burner

yellow-tipped flames

 

burner flames needs to be

flames are normal. If burner flames look like A, further

 

 

determined visually.

adjustment is required. Normal burner flames should

 

 

 

 

look like B or C, depending on the type of gas you use.

 

 

 

 

With LP gas, some yellow tipping on outer cones

 

 

 

 

is normal.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A–Yellow flames

B–Yellow tips

C–Soft blue flames

 

 

 

 

Further adjustment on outer cones

Normal for natural

 

 

 

 

required

Normal for LP gas

gas

 

 

 

 

 

 

 

 

 

 

Burner flames very

 

LP gas is improperly

Check all steps in the Installation of the range

large or yellow

 

connected.

section.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Oven will

 

The thermostat capillary

Make sure the thermostat capillary bulb (located in the

not work

 

bulb must be clean and

upper portion of the oven) is in the correct position, not

 

 

unobstructed.

touching oven sides and not coated with anything.

 

 

 

 

 

 

 

 

 

 

 

 

The oven vent is blocked.

The oven vent, on the back of the range, must be unobstructed.

 

 

 

 

 

 

 

 

 

 

 

 

 

Oven control improperly set.

See the Using the oven sections.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Incorrect cookware or

See the Using the oven for baking or roasting section.

 

 

cookware of improper

 

 

 

 

 

 

 

 

 

 

 

size being used.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Oven bottom not securely

See the Care and cleaning of the range section.

 

 

seated in position.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pilot light is not lit

See the Oven Lighting Instructions for Standing Pilot

 

 

(on standing pilot models)

Models section.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Strong odor

 

Improper air/gas ratio

Adjust oven burner air shutter. See the Installation of

 

 

in the oven.

the range section.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This is temporary.

An odor from the insulation around the oven liner is

 

 

 

 

normal for the first few times the oven is used.

 

 

 

 

 

 

 

 

 

 

Surface burners light

 

The oven gas shut-off valve

To check the oven gas shut-off valve on standard twin

but oven does not

 

may have accidentally been

burner models, raise cooktop and look for gas shut-off

 

 

moved during cleaning or

lever at the extreme left rear corner. (Standing pilot

 

 

moving.

models do not have a gas shut-off valve on the regulator.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Lever is shown closed.

 

 

 

 

 

 

 

 

 

 

 

 

PULL TO OPEN.

 

 

 

 

 

 

34

Page 34
Image 34
Hotpoint RGA724, RGA720 owner manual Before you call for service…

RGA720, RGA724 specifications

The Hotpoint RGA724 and RGA720 are standout models in the realm of freestanding gas ranges, designed to deliver exceptional cooking performance and user-friendly features. Both models blend modern technology with a classic design that fits seamlessly into various kitchen aesthetics.

One of the main features of the Hotpoint RGA724 and RGA720 is their powerful cooktop configuration. These ranges typically offer four burners with varying heat outputs, allowing home cooks to achieve precise cooking results. The burners include a high-output option, perfect for tasks that require rapid heating, such as boiling water or searing meats, while lower-output burners are ideal for simmering sauces or cooking delicate dishes.

Both the RGA724 and RGA720 are equipped with a spacious oven space that provides ample room for cooking multiple dishes simultaneously. The ovens feature a conventional baking system that ensures even heat distribution, promoting consistently baked goods and perfectly roasted meals. An additional highlight is the self-cleaning option, which allows users to maintain their range with minimal effort, making oven maintenance a hassle-free experience.

Another key technological advancement found in both models is the gas oven's precise temperature control. Adjusting the temperature is smooth and straightforward, ensuring that culinary enthusiasts can replicate recipes with accuracy. Additionally, both models feature a broiler unit, allowing for versatile cooking techniques from browning and melting cheese to quick cooking finishes.

The Hotpoint RGA724 and RGA720 also emphasize user convenience with their intuitive control panels. The knobs and digital displays are designed for easy readability and operation, enhancing the overall cooking experience. Moreover, these models often include a built-in ignition system that ensures quick and reliable burner lighting, eliminating the need for matches or lighters.

Safety is a priority with Hotpoint ranges, as demonstrated by their flame failure device, which automatically turns off the gas supply if a burner goes out. This feature provides peace of mind to users, particularly families with children.

In summary, the Hotpoint RGA724 and RGA720 models excel in both performance and functionality, making them an excellent choice for anyone looking to elevate their cooking experience. With their robust build, advanced features, and thoughtful safety elements, these gas ranges stand as reliable kitchen companions for everyday culinary adventures.