shooting
ES NOT
TER
en installed ✗
standpipe tions free ✗ es?
MY MACHINE IS LEAKING
(E10/E11/E13)
Are the fill hoses on correctly?
If not tighten them.
THE PROGRAMME TAKES A
LONG TIME
Check for low temperature and low pressure for the hot and cold water supply
ERROR CODES
In the unlikely event of a problem
occurring with your machine, an Error Code will appear in the Infobubble™.
Brief explanations of the codes are
shown below:
E10/11/13 No Hot / Cold fill - Check the water supply and the hot and cold hose connections.
selected?
the button ✗ in.
d’ button
lation
that have
ected to em?
nd of the unit has
.
IN THE
NSER
NT
er drawer.
spenser
Is your water pressure too
high?
✓
Turn the main supply tap
down.
Is the standpipe or household
drain blocked.
✓
You may need to call in a
plumber.
Is steam coming from the
dispenser drawer?
✓
The machine is designed to
release steam from the dispenser
drawer during hot washes.
Check the feet have been
levelled.
✗
SUDS ARE COMING FROM
THE DISPENSER DRAWER
✗Check the correct amount of suitable detergent has been used, refer to manufacturer’s recommendations.
✗THE LAUNDRY IS NOT DRY
AFTER USING THE DRY
PROGRAMME
Is the cold water turned on at the
tap?
✓
Did you select the right heat/time
setting?
✓
Was the laundry spun dry at the end of a wash programme, if not select a spin and dry option to suit the fabric type.
E15 | Water will not pump out - |
| See ‘MY MACHINE DOES |
| NOT PUMP OUT WATER’. |
E17 | Door is not closed properly |
| Pressure at the 2 o’clock |
| position until door clicks. |
E16 | High water level - |
| Disconnect or turn off the |
| water supply, then call for a |
| Service Engineer. |
E14 | Call for a Service Engineer |
E30/31 | Motor Drive Problem - |
| Run the programme again, |
| if problem persists call for |
| a Service Engineer. |
E50/51 | Call for a Service Engineer. |
✗If the appliance is still not working
contact:
Repair Service and Information Desk
UK 08709 066 066
Republic of Ireland 1850302 200
You will be asked for the following
✗ details: Name and Address, Post Code,Telephone Number, Date of Purchase, Colour and Model/Serial Numbers - which can be found on
the inside of the door.
Clear and precise details of the query
or fault.
