Something Wrong with your Cooker?

Before calling a Service Engineer, please check through the following lists.

 

THERE MAY BE NOTHING WRONG.

Problem

Check

 

Slight odour or small amount

This is normal and should cease after a short period.

of smoke when using the

 

 

cooker for the first time.

 

 

Nothing Works

Is the main cooker wall switch turned on?

 

There may be no electricity supply.

Oven temperature seems

Check that the temperature has been set in accordance with the

too high or too low.

temperature charts. It may be necessary to increase or decrease

 

the recommended temperature by up to 10˚C to suit your taste.

 

 

Oven does not cook evenly.

Check that the temperature and shelf position are as

 

recommended in the temperature charts.

 

Check that the containers being used in the oven allow sufficient

 

air flow around them.

 

Check that the cooker is level.

 

 

Top oven and grill do not

Operating the cooker under the following conditions may cause

work. Main oven works.

a safety cut-out to operate:

(X253E only)

a)

grilling with the top oven door shut.

 

b) grilling for excessive long periods at maximum settings.

 

Switch off the appliance and allow the cooker to cool for approx.

 

30 minutes. Switch the cooker back on again and check that the

 

grill/top oven is now operating correctly.

Hotplates are slow to boil or

Check that your pans conform to the recommendations in these

will not simmer

instructions.

 

 

Marks appearing on

The hob surround can be cleaned with warm soapy water and a

hotplates.

cream cleaner, such as Cif. The sealed hotplates should be

Can not clean hob /

cleaned regularly, (please refer to the Care and Cleaning section

hotplates.

for further information.

 

Please note that replacement hob cleaning kits are available

 

from our parts department (see Back Cover for contact number).

 

 

Grill not working.

Grill will not work unless the Top oven control is in the OFF

(X253E only)

position.

 

 

 

 

Grill not working.

The grill door MUST be open.

(X153E, X156E & C220E only)

 

 

Grill keeps turning on and

When the grill control is operated at a setting less than

off.

maximum, this is normal regulator operation, not a fault.

 

 

Condensation on the wall at

Steam and/or condensation may appear from the vent at the rear

the rear of the cooker.

of the appliance when using an oven particularly for foods with a

 

high water content e.g. frozen chips, roast chicken etc. This is

 

normal and any excess should be wiped off.

 

 

Steam / Condensation in the

Steam is a by-product of cooking any food with a high water

oven after use.

content. To help minimise always:

 

a) Try to avoid leaving food in the oven to cool after being cooked.

 

b) Use a covered container, wherever possible

 

 

Cooling fan continues

This is normal and not a fault. The cooling fan will stop when the

running after all controls are

cooker has cooled.

turned off (X253E only)

 

 

 

 

 

If you have been through the above list and there is still a problem, contact Service:

see Key Contacts (back cover).

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Hotpoint X156E, X153E, C220E manual Something Wrong with your Cooker?, Problem Check, Turned off X253E only