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HP 100 - D410a, 100 - D410b Start, Start, NOTE:, Start, Start, NOTE:, Printer, Windows, Printers, Printers, Windows XP, Windows XP, Windows Vista, Control Panel, Control Panel

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a. Depending upon your operating system, do one of the following:

•Windows 7: From the Windows Start menu, click Devices and Printers.

•Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.

•Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and Faxes.

b. Double-click the icon for your product to open the print queue.

c. On the Printer menu, make sure there are no check marks next to Pause Printing or Use Printer Offline.

d. If you made any changes, try to print again.

4.Verify that the product is set as the default printer.

To verify that the product is set as the default printer

NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue.

Click here to go online for more information. Otherwise, follow the steps

below.

a. Depending upon your operating system, do one of the following:

•Windows 7: From the Windows Start menu, click Devices and Printers.

•Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.

•Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and Faxes.

b. Make sure the correct product is set as the default printer.

The default printer has a check mark in a black or green circle next to it.

c. If the wrong product is set as the default printer, right-click the correct product and select Set as Default Printer.

d. Try using your product again.

5.Restart the print spooler.

To restart the print spooler

NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue.

Click here to go online for more information. Otherwise, follow the steps

below.

Unable to print

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Contents

Page Page Contents Index 1HP ENVY 100 e-All-in-OneD410 series Help Page 2 Get to know the HP ENVY Printer parts Control panel features Page 3 How do I Page 4 Print Print documents Print photos Print photos from a memory card Print photos saved on your computer Print on labels and envelopes Load media Page Print from anywhere Your printer is protected How to get started with ePrint Use the HP ePrintCenter website Print Apps Tips for print success 5Copy and scan Copy text or mixed documents Copy B&W 2-sidedcopy Scan to a computer, USB drive, or memory card Tips for copy and scan success Page 6Work with cartridges Check the estimated ink levels Replace the cartridges Order ink supplies Clean cartridges Clean for back of page ink smearing Clean paper feed Cartridge warranty information Tips for working with ink Page 7Connectivity Add the HP ENVY to a network WiFi Protected Setup (WPS) Wireless with a router (infrastructure network) Wireless without a router (ad hoc connection) Page 3.Touch Wireless Setup Wizard Wireless Setup Wizard exact Ad Hoc Yes, my network uses WEP encryption Install the software for a network connection Tips for setting up and using a networked printer Page 8 Solve a problem Get more help Clear a paper jam Unable to print •Windows 7: From the Windows Start menu, click Devices and Printers Windows Vista Control Panel Printers Windows XP System and Security Administrative Tools Services Print Spooler General Clear the print carriage Resolve copy and scan issues HP support Register your printer HP support by phone Additional warranty options 9 Technical information Notice Cartridge chip information Specifications Two-sidedprinting accessory paper specifications - all regions except Japan Size Weight Two-sidedprinting accessory paper specifications - Japan only Environmental product stewardship program Eco-Tips Your product's Eco features Duplex printing Paper-saving Printing Set the Energy Save Mode To turn energy saving mode on or off Energy Save Mode Off Power consumption Chemical Substances Toxic and hazardous substance table Battery disposal in the Netherlands Battery disposal in Taiwan Attention California users EU battery directive Regulatory notices FCC statement VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord Page HP ENVY 100 e-All-in-OneD410 series declaration of conformity DECLARATION OF CONFORMITY European Union Regulatory Notice Regulatory wireless statements Exposure to radio frequency radiation Caution Notice to users in Brazil Aviso aos usuários no Brasil Notice to users in Canada European Union Notice Products with 2.4-GHzwireless LAN devices France Italia Index Symbols/Numerics