Diagnostic Tools

This section describes the following diagnostic tools you can use for troubleshooting and repairing the notebook:

Notebook e-Diagtools diagnostic program (below).

Power-on self-test (page 3-19).

Sycard PCCtest 450 PC card (page 3-25).

Windows Management Instrumentation (page 3-26).

BIOS Setup utility (page 3-26).

e-Diagtools Diagnostic Program

The hardware diagnostic programs provide two levels of testing:

User-level testing using a basic hardware test.

Advanced testing using individual hardware tests.

The tests are designed to run after the system reboots, so that the notebook will be in a predictable state during the tests. The tests are non-destructive, and are intended to preserve the state of the notebook. The notebook reboots when you exit the program so drivers can be loaded.

Updating e-Diagtools

You can download the latest version of e-Diagtools using e-Diagtools for Windows.

Running e-Diagtools

The following procedure describes how to run e-Diagtools. The individual steps might differ slightly for different versions of e-Diagtools.

1.Click Start > Turn Off Computer (or Shut Down), Restart.

2.When the HP logo appears, press F10 to start the diagnostic test.

The first time you run the program, you are prompted to select the language for the program.

3.When the menu appears, press F2 to run e-Diagtools.

4.When the Configuration Description appears, check the list of detected hardware.

5.Run the basic test. Press F2 to start the basic hardware test. The results appear when the test is complete.

6.If you intend to exit without running the advanced tests, press F4 to view the Support Ticket. Press F3 to exit e-Diagtools.

7.Optional: run the advanced tests. Press F2 to open the advanced test screen.

8.Use the arrow keys and ENTER to select the test you want to run. Tests are listed only for detected hardware.

9.Press F2 to run the selected tests and add the results to the Support Ticket.

3-18 Troubleshooting and Diagnostics

Service Manual

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HP 2100, 1100 manual Diagnostic Tools, Diagtools Diagnostic Program, Updating e-Diagtools, Running e-Diagtools

2100, 1100 specifications

The HP 1100 and 1100A are pivotal laser printers developed by Hewlett-Packard in the early 1990s, marking significant advancements in printing technology of their time. Since their introduction, these models have garnered a reputation for reliability and efficiency, making them a staple in many offices.

One of the standout features of the HP 1100 series is its fast printing speed. The printers can produce up to 12 pages per minute, which was an impressive feat at the time of their release. This speed significantly reduced waiting times, allowing users to handle large-volume printing jobs with ease. Furthermore, the printers support a variety of media types, including letterhead, envelopes, and labels, enhancing versatility in print applications.

The HP 1100 and 1100A utilize laser technology, which ensures sharp and high-quality prints. The printers have a native resolution of 600 x 600 dots per inch (DPI), enabling crisp text and detailed graphics. This high-resolution output made the models particularly favored for producing professional documents and presentations.

Another key characteristic is the generous memory capacity. The HP 1100 typically comes with 2 MB of standard RAM, which is expandable, allowing for improved performance in handling complex print jobs. Users can adjust the memory according to their requirements, resulting in better efficiency, particularly in environments that demand high-volume printing.

The HP 1100 series also showcases a straightforward and user-friendly operation. The built-in control panel simplifies the printing process, allowing users to manage jobs intuitively. Additionally, with the inclusion of parallel and later USB connectivity options, integration with various computer systems was seamless, ensuring compatibility with existing office infrastructure.

Energy efficiency is another aspect worth noting, as the printers are designed to consume minimal power when idle, aligning with the growing demand for eco-friendly solutions.

Overall, the HP 1100 and 1100A stand out for their robust construction, high-speed performance, exceptional print quality, and user-friendly features, making them a trusted choice for small to medium-sized businesses in need of dependable printing solutions. Their impact on the printing landscape during the 1990s continues to be felt today, as they paved the way for subsequent generations of laser printers.