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HP 110 - D411a, 111 - D411d Order ink supplies, Clean cartridges, Clean for back of page ink smearing, Clean paper feed

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•Order ink supplies on page 29

Tips for working with ink on page 30

Order ink supplies

To find out the correct number for replacement cartridges, open the printer access door and check the label.

Cartridge information and links to online shopping appear on ink alert messages. In addition, you can find cartridge information and order online by visiting www.hp.com/buy/supplies.

NOTE: Ordering cartridges online is not supported in all countries/regions. If it is not supported in your country/region, contact a local HP reseller for information about purchasing cartridges.

Clean cartridges

If print quality is unacceptable, and the problem is not low ink levels or non-HP ink, try cleaning the cartridges.

To clean the cartridges

1.From the Home screen, touch Settings to display the Setup menu.

2.In the Setup menu, touch Tools.

3.In the Tools Menu, touch Clean Cartridges.

4.If the print quality looks acceptable, touch Done. Otherwise, touch Second-level Clean to do a more thorough cleaning.

Related topics

•Order ink supplies on page 29

Tips for working with ink on page 30

Clean for back of page ink smearing

If the backs of printouts show smeared ink, try cleaning areas of the printer where ink can build up. This process takes several minutes to complete. Full-size paper needs to be loaded and will be moved automatically during the cleaning. A blank page is ejected when the process is complete.

To clean for back of page smearing

1.From the Home screen, touch Settings to display the Setup menu.

2.In the Setup menu, touch Tools.

3.In the Tools menu, touch Back of Page Smear Cleaning.

4.Load full-size plain paper in the paper tray and touch OK.

Related topics

•Order ink supplies on page 29

Tips for working with ink on page 30

Clean paper feed

If false 'Out of paper' messages appears, or you have other paper feeding problems, try cleaning the paper feed. The process takes several minutes to complete. You need to empty the paper tray before starting the cleaning.

To clean the paper feed

1.From the Home screen, touch Settings to display the Setup menu. In the Setup menu, touch Tools.

2.In the Tools menu, touch Paper Feed Cleaning.

3.Remove all the paper from the paper tray. Touch OK.

Work with cartridges

Clean paper feed

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Contents

Page Page Contents Page 1HP ENVY 110 e-All-in-OneD411 series Help Page 2Get to know the HP ENVY 110 series Printer parts Control panel features Page Page 3 How do I Page 4 Print Print photos Print photos from a memory card Print photos saved on your computer Print documents Print labels and envelopes Select Print Media Load media Recommended papers for photo printing Recommended papers for printing and copying Tips for print success Page Page 5Copy and scan Copy text or mixed documents Page Scan to a computer, USB drive, or memory card Tips for copy and scan success 6Use Web Services Print from anywhere with HP ePrint Your printer is protected How to get started with ePrint Print Apps Visit the HP ePrintCenter website 7 Send and receive faxes with eFax Set up the printer for faxing (required) Send a fax Receive a fax Fax Settings Fax Issues and Questions 8Work with cartridges Check the estimated ink levels Replace the cartridges Page Order ink supplies Clean cartridges Clean for back of page ink smearing Clean paper feed Cartridge warranty information Tips for working with ink 9Connectivity Add the HP ENVY 110 series to a network WiFi Protected Setup (WPS) Wireless with a router (infrastructure network) Install the software for a network connection Tips for setting up and using a networked printer Page 10 Solve a problem Get more help Unable to print Page Resolve print quality issues Resolve copy and scan issues Clear a paper jam Troubleshooting print carriage jams HP support Register your printer HP support by phone Additional warranty options 11 Technical information Notice Specifications Page Page Environmental product stewardship program Recycling program HP inkjet supplies recycling program Power consumption Auto Power-Off Set the Energy Save Mode Page Chemical Substances Battery disposal in the Netherlands Battery disposal in Taiwan Attention California users Regulatory notices Regulatory model identification number FCC statement VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord Notice to users in Korea Noise emission statement for Germany European Union Regulatory Notice Regulatory wireless statements Page European Union Notice Index