HP 110 - D411a, 111 - D411d Additional warranty options

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Chapter 10

Phone support period

One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to www.hp.com/support. Standard phone company charges apply.

Placing a call

Call HP support while you are in front of the computer and the product. Be prepared to provide the following information:

•Product name (HP ENVY 110 e-All-in-One D411 series)

•Serial number (located on the back or bottom of the product)

•Messages that appear when the situation occurs

•Answers to these questions:

◦Has this situation happened before?

◦Can you re-create it?

◦Did you add any new hardware or software to your computer at about the time that this situation began?

◦Did anything else occur prior to this situation (such as a thunderstorm, product was moved, etc.)?

For the most current HP list of telephone support numbers and call costs information, see www.hp.com/support.

After the phone support period

After the phone support period, help is available from HP at an additional cost. Help may also be available at the HP online support Web site: www.hp.com/support. Contact your HP dealer or call the support phone number for your country/region to learn more about support options.

Additional warranty options

Extended service plans are available for the HP ENVY 110 series at additional costs. Go to www.hp.com/support, select your country/region and language, then explore the services and warranty area for information about the extended service plans.

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Contents

Page Page Contents Page 1HP ENVY 110 e-All-in-OneD411 series Help Page 2Get to know the HP ENVY 110 series Printer parts Control panel features Page Page 3 How do I Page 4 Print Print photos Print photos from a memory card Print photos saved on your computer Print documents Print labels and envelopes Select Print Media Load media Recommended papers for photo printing Recommended papers for printing and copying Tips for print success Page Page 5Copy and scan Copy text or mixed documents Page Scan to a computer, USB drive, or memory card Tips for copy and scan success 6Use Web Services Print from anywhere with HP ePrint Your printer is protected How to get started with ePrint Print Apps Visit the HP ePrintCenter website 7 Send and receive faxes with eFax Set up the printer for faxing (required) Send a fax Receive a fax Fax Settings Fax Issues and Questions 8Work with cartridges Check the estimated ink levels Replace the cartridges Page Order ink supplies Clean cartridges Clean for back of page ink smearing Clean paper feed Cartridge warranty information Tips for working with ink 9Connectivity Add the HP ENVY 110 series to a network WiFi Protected Setup (WPS) Wireless with a router (infrastructure network) Install the software for a network connection Tips for setting up and using a networked printer Page 10 Solve a problem Get more help Unable to print Page Resolve print quality issues Resolve copy and scan issues Clear a paper jam Troubleshooting print carriage jams HP support Register your printer HP support by phone Additional warranty options 11 Technical information Notice Specifications Page Page Environmental product stewardship program Recycling program HP inkjet supplies recycling program Power consumption Auto Power-Off Set the Energy Save Mode Page Chemical Substances Battery disposal in the Netherlands Battery disposal in Taiwan Attention California users Regulatory notices Regulatory model identification number FCC statement VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord Notice to users in Korea Noise emission statement for Germany European Union Regulatory Notice Regulatory wireless statements Page European Union Notice Index