chapter 8

call in North America during warranty

Call 1-800-HP-INVENT. US phone support is available in both English and Spanish languages 24 hours a day, 7 days a week (days and hours of support might change without notice). This service is free during the warranty period. A fee might apply outside the warranty period.

call hp Japan customer support

call hp Korea customer support

hp psc support

support process for Western Europe

The HP support process works most effectively when looking for help in the following order:

1Use troubleshooting information on page 59 to search for a solution.

2Visit www.hp.com/support to:

–Check for software updates

–Access online support pages

–Send HP an email message for answers to your questions.

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hp psc 1310 series