troubleshooting information
problem | possible cause and solution | ||||
|
|
|
|
| |
Some of the icons are | to uninstall from a Macintosh computer | ||||
missing in the | 1 Disconnect the HP psc from your computer. | ||||
hp director | 2 | ||||
(continued) | |||||
3 | |||||
| |||||
| 4 Follow the onscreen instructions. | ||||
| 5 After the software is uninstalled, disconnect your HP psc, and | ||||
| restart your computer. | ||||
| 6 To reinstall the software, insert the HP PSC 1310 Series | ||||
| into your computer’s | ||||
| Note: When reinstalling the software, follow the instructions on the | ||||
| Setup Poster. Do not connect the HP psc to your computer until after | ||||
| you have completed the software installation. | ||||
| 7 On the desktop, open the | ||||
| installer, and follow the onscreen instructions. | ||||
|
|
|
|
| |
The registration screen | Launch the Product Registration program in the HP folder on the | ||||
does not appear | Windows Start menu. Click Start, Programs or All Programs (XP), HP, | ||||
| PSC | ||||
|
|
|
|
| |
The Digital Imaging | If the Digital Imaging Monitor does not appear in the Task Tray, wait | ||||
Monitor does not | several minutes. If it still doesn’t appear, start the director to check | ||||
appear in the Task | whether or not essential icons are there. For more information, see Some | ||||
Tray | |||||
| The Task Tray normally appears in the | ||||
| desktop. | ||||
|
|
|
| Task Tray | |
|
|
|
| ||
|
|
|
|
| |
| HP Digital | ||||
| Imaging Monitor | ||||
| icon | ||||
|
|
|
|
| |
The installation stops | The front panel cover might not be properly attached. | ||||
when the additional | follow these steps | ||||
setup instruction | |||||
|
|
|
| ||
screen appears, even | 1 Check the front panel for an error message about attaching the | ||||
though the USB cable | front panel cover. | ||||
is plugged in. | 2 If necessary, attach the front panel cover. For more information, | ||||
| |||||
| |||||
| |||||
| 3 Turn off the product and then turn it back on again. | ||||
|
|
|
|
|
troubleshooting
user guide | 63 |