Table of contents

Getting Started

1

Installing and customizing the software

1

Installing the Windows Operating system

1

Downloading Microsoft Windows updates

2

Installing or upgrading device drivers (Windows systems)

2

Customizing the monitor display (Windows systems)

2

Accessing disk image (ISO) files

3

Protecting the software

3

Using HP Diagnostic Solutions

3

Vision Diagnostics (select models only)

3

Accessing Vision Diagnostics (select models only)

4

HP PC Hardware Diagnostics (select models only)

4

Why run HP PC Hardware Diagnostics

4

How to access and run HP PC Hardware Diagnostics

5

Downloading HP PC Hardware Diagnostics to a USB device

5

Turning off the computer

5

Finding more information

6

Before you call for technical support

6

Helpful hints

7

Basic troubleshooting

8

Interpreting POST diagnostic front panel LEDs and audible codes

8

Backing up, restoring, and recovering in Windows 7 and POSReady 7

8

Creating recovery media

9

Creating recovery media using HP Recovery Manager (select models only)

9

Creating recovery discs with HP Recovery Disc Creator (select models only) . 10

Creating recovery discs

11

Backing up your information

11

System Restore

12

System Recovery

12

System Recovery when Windows is responding

13

System Recovery when Windows is not responding

13

System Recovery using recovery media (select models only)

14

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HP 2000 Base Model manual Table of contents