Chapter 3
Additional troubleshooting information
For additional information and troubleshooting, go to www.hp.com/support and select your location.
•For additional troubleshooting information, click the Product Support & Troubleshooting option, and search on your scanner model number.
•For updated information about the scanner, enter the scanner model number, and then press Enter.
If you do not have Internet access, see Getting assistance.
24 Troubleshooting