Status Lights

When the product is turned on, the on button light will be lit. When the product is processing a job, the on light will be blinking. Additional blinking lights signal errors that you can resolve. See below to learn about blinking lights and what to do.

 

Behavior

Solution

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power light is blinking and attention light is on (not

The output tray is closed, there is no

 

blinking)

paper, or there is a paper jam.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace the cartridges, correctly Load

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

media, or Clear a paper jam. Press

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Start Copy Black or Start Copy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Color to resume.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power light is blinking, both cartridge lights are blinking,

The cartridge door is open, or the

 

and the attention light is on (not blinking)

carriage is obstructed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If the cartridge door is open, close it.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

See Prepare the trays for more

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

information. If the carriage is

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

obstructed, open cartridge door and

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

move the carriage to the right to clear

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the obstruction. Press Start Copy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Black or Start Copy color to resume.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

See Clear the print carriage for more

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

information.

 

 

 

 

 

 

 

 

 

 

One cartridge light is on (not blinking)

An “on” cartridge light indicates that

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the corresponding cartridge still has

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the tape on, is not installed, or is low

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

on ink.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Remove the pink tape if it is still on the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

cartridge, insert a cartridge if one is

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

missing, or replace the cartridge when

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

print quality is no longer acceptable.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For more information, see Replace the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

cartridges.

 

 

 

 

 

 

 

 

 

 

Both cartridge lights are on (not blinking)

Both cartridges are low on ink.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace both cartridges when print

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

quality is no longer acceptable.

 

 

 

 

 

 

 

 

One cartridge light is blinking

A “blinking” cartridge light indicates

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

that the corresponding cartridge is not

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

installed correctly or is incompatible.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If the cartridge is not installed

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

correctly, reinsert the cartridge. If the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

cartridge is incompatible, replace it

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

with a compatible cartridge.

 

 

 

 

 

 

 

 

Both cartridge lights are blinking

Both cartridges may still have the tape

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

on, are missing, or are defective.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Remove the pink tape from both

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

cartridges if it is still on the cartridges,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

install the missing cartridges or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

replace the defective cartridges. See

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Get to know the HP All-in-One

Status Lights

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