Status Lights
When the product is turned on, the on button light will be lit. When the product is processing a job, the on light will be blinking. Additional blinking lights signal errors that you can resolve. See below to learn about blinking lights and what to do.
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| Power light is blinking and attention light is on (not | The output tray is closed, there is no | |||||||||||||
| blinking) | paper, or there is a paper jam. | |||||||||||||
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| Replace the cartridges, correctly Load |
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| media, or Clear a paper jam. Press |
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| Start Copy Black or Start Copy |
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| Color to resume. |
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| Power light is blinking, both cartridge lights are blinking, | The cartridge door is open, or the | |||||||||||||
| and the attention light is on (not blinking) | carriage is obstructed. | |||||||||||||
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| If the cartridge door is open, close it. |
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| See Prepare the trays for more |
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| information. If the carriage is |
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| obstructed, open cartridge door and |
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| move the carriage to the right to clear |
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| the obstruction. Press Start Copy |
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| Black or Start Copy color to resume. |
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| See Clear the print carriage for more |
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| information. |
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| One cartridge light is on (not blinking) | An “on” cartridge light indicates that | |||||||||||||
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| the corresponding cartridge still has |
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| the tape on, is not installed, or is low |
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| on ink. |
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| Remove the pink tape if it is still on the |
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| cartridge, insert a cartridge if one is |
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| missing, or replace the cartridge when |
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| print quality is no longer acceptable. |
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| For more information, see Replace the |
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| Both cartridge lights are on (not blinking) | Both cartridges are low on ink. | |||||||||||||
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| Replace both cartridges when print |
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| quality is no longer acceptable. |
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| One cartridge light is blinking | A “blinking” cartridge light indicates | |||||||||||||
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| that the corresponding cartridge is not |
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| installed correctly or is incompatible. |
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| If the cartridge is not installed |
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| correctly, reinsert the cartridge. If the |
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| cartridge is incompatible, replace it |
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| with a compatible cartridge. |
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| Both cartridge lights are blinking | Both cartridges may still have the tape | |||||||||||||
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| on, are missing, or are defective. |
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| Remove the pink tape from both |
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| cartridges if it is still on the cartridges, |
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| install the missing cartridges or |
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| replace the defective cartridges. See |
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Get to know the HP
Status Lights | 7 |