Chapter 7

lights are still blinking, then one or both cartridges may be defective. To determine if one cartridge is defective do the following:

1.Remove black cartridge.

2.Close cartridge door.

3.If the On light blinks, the tri-color cartridge should be replaced. If the On light does not blink, replace the black cartridge.

Prepare the trays

Open output tray

▲Output tray must be open to begin printing.

problem a Solve

Close cartridge door

▲Cartridge door must be closed to begin printing.

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Resolve copy and scan issues

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HP support

•Register the product

•Support process

40 Solve a problem