Front-Panel Messages

Message

Possible cause

Solution

 

 

 

Can’t Copy.

Copy controller problem.

Refer to Chapter 5 for details.

 

 

 

The paper size loaded does not

The paper currently loaded in the copier

Set the correct Paper Size using the front

match the paper size selected.

does not match the size set in the front

panel display.

 

panel display. For example, the front panel

 

 

display is set to A4 paper, and Letter is

 

 

loaded in the copier.

 

 

 

 

No Cartridge. Insert [black or

A print cartridge is missing from the copier.

Load the missing cartridge.

color] cartridge.

Unless you are printing a self-test page, all

 

 

four cartridges must be present.

 

 

 

 

Scanner bulb failing.

The scanner bulb is becoming too dim to

Call for service. Refer to “Getting Help”

 

work properly.

later in this chapter.

 

 

 

6-4Troubleshooting and Maintenance