HP 2200LA, 2201AP, 2201US, 2201XX, 2202XX, 2203AL, 2203AP, 2203AS, 2203US, 2204AL, 2204AS, 2204US, 2206AP, 2208AP, 2208AS, 2210AP, 2210US, 2211AP, 2212AP, 2213AP, 2214AP, 2216AP, 2217AP, 2218AP, 2218RS, 2219AP, 2221AP, 2222AP, 2223US, 2224AP, 2225AP, 2226CL, 2227US, 2228AP, 2230AP, 2231AP, 2231US, 2232AP, 2232US, 2233AP, 2235AP, 2236AP, 2236CL, 2239AP, 2242AP, 2243AP, 2244AP, 2245AP, 2246AP, 2247AP, 2248AP, 2249AP, 2250AP, 2251AP, 2253AP, 2254AP, 2255AP, 2256AP, 2257AP, 2258AP, 2259AP, 2260AP, 2261AP, 2262AP, 2264AP, 2265AP, 2267AP, 2268AP, 2270AP, 2271AP, 2200 Updating Software and Drivers from the Web, Using System Recovery Features

Troubleshooting

Updating Software and Drivers from the Web

Software and driver updates for your notebook are available for download. For more information, visit the Web site at

http://www.compaq.com/consumersupport.

Using System Recovery Features

The notebook system recovery process provides several options for recovering optimal system functionality. The Notebook Recovery Solution consists of the following restore CDs:

■Operating System CD

■Driver Recovery CD

■Application Recovery CDs

■Third-party CDs for software included on select models

For detailed information, see the “Troubleshooting” chapter in the Reference Guide.

Please refer to Microsoft operating system (OS) documentation and Web site for specific information regarding:

■Repairing missing or damaged OS files

■Adding or removing Windows components

■Creating System Restore Points

The Operating System CD may be required for these actions. However, procedures will vary.

✎For best results, attempt to recover optimal notebook functionality by using the following procedures in the order described here.

Startup Guide

4–9

Contents

Startup Guide Page Contents 1 Getting Started with Your Notebook 2 Basic Operation 3 Battery Packs and Power Management 4 Troubleshooting Index Getting Started with Your Notebook Important Safety Information Identifying Parts of the Notebook Front Panel and Right Panel Components Left Panel and Back Panel Components Bottom Panel Components Status Lights Page Setting Up Your Notebook Step 1: Insert the Battery Pack Step 2: Connect AC Power Step 3: Connect a Phone Line Step 4: Turn On the Notebook Step 5: Set Up Windows Using the Documentation CD Basic Operation Operating Your Notebook Default Power Settings To Reset the Notebook To Change the Boot Device To Use the TouchPad To Use the Tap to Click Function of the TouchPad To Use the Function Hot Keys Using CDs or DVDs To Play DVD Movies To Write to DVD Media (Select Models Only) To Connect a TV to Your Notebook (Select Models Only) Battery Packs and Power Management Using Battery Power To Check Battery Status To Respond to a Low-BatteryWarning To Recharge the Battery Pack To Get the Most from Your Battery Packs Page Disposing of a Used Battery Pack Troubleshooting Troubleshooting Your Notebook Display Problems If the Notebook Is On, But the Screen Is Blank If the Screen Is Difficult to Read If an External Display Does Not Work Hard Drive Problems If the Notebook Hard Drive Does Not Spin If Files Are Corrupted Keyboard and Pointing Device Problems If the Pointer Is Difficult to Control Performance Problems If the Notebook Stops Responding Power and Battery Pack Problems If the Notebook Turns Off Immediately After It Turns On If the Notebook Keeps Beeping If the Battery Pack Does Not Charge Startup Problems If the Notebook Does Not Respond When You Turn It On If the Notebook Will Not Boot from Battery Power Configuring Your Notebook To Run the BIOS Setup Utility Main Menu Setting Description Default Updating Software and Drivers from the Web Using System Recovery Features Safeguarding Your Data Operating System (OS) CD Repair OS CD Reinstall Reinstalling Drivers Restoring Software Applications Index