Printing problems

Troubleshooting and Maintenance

Troubleshooting Your Notebook

If the notebook doesn’t enter Standby mode as expected

•If you have a connection to another computer, the notebook won’t enter Standby if the connection is active.

•If the notebook is performing an operation, it normally waits for the operation to finish before going into Standby.

If the notebook doesn’t enter Hibernation as expected

Make sure Hibernation support is enabled. From Control Panel, open Power Options, then select the Hibernate tab.

Also, check the Power Schemes tab. Make sure the Hibernation timeouts for both

AC power and battery power are not set to Never.

	Printing problems

Hint	You will usually be able to solve most printing problems by using the Print
	troubleshooter in Windows Help. Select Start > Help and Support.

If a serial or parallel printer doesn’t print

•Make sure the printer is on and has paper in it.

•Make sure you are using the correct printer cable or cable adapter, and that the cable is secure at both ends.

•Check for printer errors.

If the left edge of printed output is missing

Certain applications may not work properly with 600-dpi printers. If you’re using such a printer, try selecting a compatible printer driver for a 300-dpi printer.

If an infrared printer doesn’t print

•Make sure the line between the two infrared ports is not blocked, and that the ports face each other as squarely as possible. (The notebook infrared port is located on the front of the notebook.) The ports should be no more than

1 meter apart.

•Make sure the printer is on and has paper in it.

•Check for printer errors.

•Make sure Windows is running; otherwise infrared printing is not available.

78 Reference Guide

2547EA, 2552AI, 2541AH, 2543AH, 2542EA specifications

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