(continued)

Behavior

Cause and solution

Power light, ink levels, and attention light are blinking.

Ink access door is open.

 

See Prepare the trays.

Both ink level icons are blinking.

Both cartridges are missing, or do not have the

 

tape removed, or may be defective.

 

Install cartridges, or remove the pink tape from

 

the cartridges, or replace the defective cartridges.

 

See Replace the cartridges for more information.

 

 

One ink level icon is blinking.

Blinking icon indicates corresponding cartridge is

 

missing, or does not have the tape removed, or

 

may be defective. The printer will print in single-

 

cartridge mode with one cartridge.

 

Install missing black or color cartridge, or remove

 

the pink tape from the cartridge, or replace the

 

defective cartridge.

 

 

Letter "P", media icon, and attention light are blinking.

There is no paper, or paper is not feeding.

 

Load paper, then press any button, except

 

Cancel, to resume printing. See Load media.

Letter "J", media icon, and attention light are blinking.

There is a paper jam.

 

See Clear a paper jam. Load paper, then press

 

any button, except Cancel, to resume printing.

Letter "C", ink level icons, and attention light are blinking.

Cartridge carriage inside printer has stalled.

 

Open cartridge door and make sure carriage is

 

not obstructed. Move carriage to the right, close

 

door, and then press any button, except Cancel,

 

to resume.

 

 

Power light, media icon, and attention light are blinking.

Scanner is not working. Press Power button to

 

turn printer off, and then on again.

 

If problem persists, contact HP. Printer will still

 

print even if scanner is not working.

Status lights

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