Identifying the labels

The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer:

●Service tag—Provides important information including the following: the product brand and series name, serial number (s/n), and product number (p/n) of your computer.

◦Product name (1). This is the product name affixed to the front of your computer.

◦Serial number (s/n) (2). This is an alphanumeric number that is unique to each product.

◦Part number/Product number (p/n) (3). This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.

◦Model description (4). This is the number you need to locate documents, drivers, and support for your computer.

◦Warranty period (5). This number describes the duration of the warranty period for this computer.

Have this information available when you contact technical support. The service tag label is affixed to the bottom of the computer.

●Regulatory label—Provides regulatory information about the computer. The regulatory label is affixed inside the battery bay.

●Modem approval label—Provides regulatory information about the modem and lists the agency approval markings required by some of the countries in which the modem has been approved for use. You may need this information when traveling internationally. The modem approval label is affixed inside the memory module compartment.

●Wireless certification label(s)—Provide information about wireless devices and the approval markings of some of the countries in which the devices have been approved for use. If your computer model includes one or more wireless devices, one or more certification labels are included with your computer. You may need this information when traveling internationally. Wireless certification labels are affixed inside the memory module compartment.

12 Chapter 1 Notebook tour