HP 2575xi, 2575v Printer Not Found screen, If the Windows Firewall is blocking the installation

Printer Not Found screen

If you attempt to install the HP software without unblocking the HP software or disabling the third-party firewall software, the Printer Not Found screen might appear. If this happens, follow the instructions below. For addi- tional information on things that can cause the Printer Not Found screen to appear, see the Network Trou- bleshooting section in the User Guide that came with your HP All-in-One.

If the Windows Firewall is blocking the installation

1.On the Windows taskbar, click Start, and then click Settings.

2.Click Network Connections.

3.Click Change Windows Firewall Settings, and then click the Exceptions tab.

4.Find the check box next to Install Consumer Experience Network Plug-inand check it if it is unchecked.

5.Continue to install the HP software.

If a third-party firewall is blocking the installation

You might need to uninstall the HP software and then follow the instructions on the first page of this sheet. If you continue to have a problem, see the documentation that came with the firewall for troubleshooting and support information.

*Q7211-90289*

*Q7211-90289*

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Q7211-90289