Maintenance and Service Guide
Page
Contents
Removal and Replacement Procedures
Removal and Replacement Preliminaries
Illustrated Parts Catalog
Screw Listing Index
Product Description
Key
Models
Compaq 800 and Presario Model Naming Conventions
Key Description Options
Compaq 800 Models
Following Compaq 800 model uses config. code Llnc
Taiwan324627-AB1
Following Compaq 800 model uses config. code Llnh
307602-011
Compaq Presario 3000 Models
Compaq Presario 3000 Models
Features
Maintenance and Service Guide
Clearing a Password
Power Management
Front and Right Side Components
Component Function
Built-in microphone
Rear Panel and Left Side Components
Rear Panel and Left Side Components
Item Component Function
Keyboard Components
Num lock key
Fn key
Top Components
Top Components
Top Components
Bottom Components
Bottom Components
Bottom Components
Design Overview
Troubleshooting
Computer Setup and Diagnostics Utilities
Using Computer Setup
File Menu
Select To Do This
Selecting from the Security Menu
Security Menu
Selecting from the Advanced Menu
Advanced Menu
Advanced Menu
Using Compaq Diagnostics
Obtaining, Saving, or Printing Configuration Information
Obtaining, Saving, or Printing Diagnostic Test Information
Maintenance and Service Guide
Troubleshooting Flowcharts Overview
Troubleshooting Flowcharts
Flowchart Description
Flowchart 2.1-Initial Troubleshooting
Is there power? Go to Section No Power
Flowchart 2.2-No Power, Part
Power? Go to Section No Power Part Power up On AC Reset
Flowchart 2.3-No Power, Part
Flowchart 2.4-No Power, Part
Internal
Flowchart 2.5-No Power, Part
Flowchart 2.6-No Video, Part
Flowchart 2.7-No Video, Part
From Section No Video, Part Remove
Flowchart 2.8-Nonfunctioning Docking Station if applicable
Flowchart 2.9-No Operating System OS Loading
Flowchart 2.10-No OS Loading from Hard Drive, Part
Flowchart 2.11-No OS Loading from Hard Drive, Part
Flowchart 2.12-No OS Loading from Hard Drive, Part
Flowchart 2.13-No OS Loading from CD- or DVD-ROM Drive
Flowchart 2.14-No Audio, Part
Undock
Flowchart 2.15-No Audio, Part
Flowchart 2.16-Nonfunctioning Device
Flowchart 2.17-Nonfunctioning Keyboard
Flowchart 2.18-Nonfunctioning Pointing Device
Flowchart 2.19-No Network or Modem Connection
Illustrated Parts Catalog
Serial Number Location
Illustrated Parts Catalog
Spare Part
LED switch cover
Spare Parts Notebook System Major Components
Description Number Displays
Illustrated Parts Catalog
Top cover
Hard drive carrier with connector
Description Number Keyboards
Optical drives
Illustrated Parts Catalog
Heat sink
Description Number Processors
Fan
Illustrated Parts Catalog
Item Description Number System boards
Battery bay space saver
Battery pack, 12 cell, Li ion
Modem board
Miscellaneous Plastics/Hardware Kit Components
Miscellaneous Plastics/Hardware Kit Components
Description
Miscellaneous
Spare Parts Miscellaneous not illustrated
Mouse, USB, carbon
Power cord, 3-wire
Description Number Mouse, 2 button, carbon
PC Card Smartcard reader
Removal and Replacement Preliminaries
Tools Required
Service Considerations
Plastic Parts
Preventing Damage to Removable Drives
Packaging and Transporting Precautions
Preventing Electrostatic Damage
Workstation Precautions
Grounding Equipment and Methods
Relative Humidity Event 10% 40% 55%
Typical Electrostatic Voltage Levels
Static-Shielding Materials
Material Use Voltage Protection Level
Removal and Replacement Procedures
Serial Number
Disassembly Sequence Chart
Disassembly Sequence Chart
Section Description
Disassembly Sequence Chart
Preparing the Notebook for Disassembly
Battery Pack Spare Part Number Information
Removing the Battery Pack
Battery Bay Space Saver Spare Part Number Information
Removing the Battery Bay Space Saver
Remove the hard drive by following these steps
Hard Drives Spare Part Number Information
Removing the Hard Drive from the Hard Drive Carrier
Memory Expansion Board
Memory Expansion Boards Spare Part Number Information
Removing the Memory Expansion Compartment
Removing a Memory Expansion Board
Optical Drive
Optical Drive Spare Part Number Information
LED Switch Cover
LED Switch Cover Spare Part Number Information
11. Removing the LED Switch Cover
Keyboard
Keyboard Spare Part Number Information
13. Releasing the Keyboard
14. Removing the Keyboard
Heat Sink
Heat Sink Spare Part Number Information
16. Removing the Heat Sink
Reverse the preceding procedure to install the heat sink
10 Fan
Fan Spare Part Number Information
Processor
Processor Spare Part Number Information
Reverse the preceding procedure to install the processor
Display Assembly
Display Assembly Spare Part Number Information
20. Disconnecting the Display Cable
21. Removing the Display Assembly
Top Cover
Top Cover Spare Part Number Information
22. Removing the Top Cover Screws
23. Removing the Top Cover Screws
24. Disconnecting the Top Cover Cables
Reverse the preceding procedure to install the top cover
14 1394 Board
Board Spare Part Number Information
Reverse the preceding procedure to install the 1394 board
Modem Board
Modem Board Spare Part Number Information
27. Removing the Modem Board
System Board
System Board Spare Part Number Information
28. Removing the System Board
Real Time Clock RTC Battery
Reverse the preceding procedure to install the RTC battery
Weight varies by configuration
Dimensions
Stand-alone power requirements
Shock
Temperature
Relative humidity noncondensing
Vibration
Inch SXGA, TFT Display
Height 20.28 cm Width 27.03 cm 10.64 Diagonal 33.79 cm 13.30
Hard Drives
Disk rotational speed
40 GB 20 GB Physical configuration
Buffer size3
Transfer rate
DVD-ROM Drive
CD-RW Drive
System DMA
Hardware DMA System Function
System Interrupts
Hardware IRQ System Function
System I/O Addresses
16F Unused
VGA
System Memory Map
Size Memory Address System Function
Pin Signal
Table A-1 RJ-45 Network Interface
Table A-2 RJ-11 Modem
Table A-3 Universal Serial Bus
Table A-4 Parallel
Table A-5 External Monitor
Table A-6 Stereo Speaker/Headphone
Pin Signal Audio out Ground
Pin Signal Audio Ground
Table A-7 Microphone
Power Cord Set Requirements
Conductor Power Cord Set
Country-Specific Requirements
Conductor Power Cord Set Requirements
Country Accredited Agency Applicable Note Number
BSI
Screw Listing
Table C-1 Torx T8 M2.5 × 7.0 Screw
Color Qty Length Thread Width Black Where used
Head
Figure C-2. Torx T8 M2.5 × 7.0 Screw Locations
Figure C-3. Torx T8 M2.5 × 7.0 Screw Location
Color Qty Length Thread Width Silver Where used
Table C-2 Phillips M3.0 × 4.0 Screw
Table C-3 Phillips M2.0 × 4.0 Screw
Figure C-5. Phillips M2.5 × 4.0 Screw Locations
Table C-4 Phillips M2.5 × 4.0 Screw
Figure C-6. Phillips M2.5 × 4.0 Screw Locations
Figure C-7. Phillips M2.5 × 4.0 Screw Locations
Color Qty Length Thread Width Black 16.0 mm Where used
Table C-5 Torx T8 M2.5 × 16.0 Screw
Table C-6 Phillips M2.0 × 4.5 Screw
Figure C-9. Phillips M2.0 × 4.5 Screw Locations
Figure C-10. Phillips M2.0 × 4.5 Screw Locations
Color Qty Length Thread Width Silver 13.0 mm Where used
Table C-7 Phillips M2.0 × 13.0 Screw
Index
Index-2
Index-3
Index-4
Index-5
Index-6