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HP 311c-1070EF Wireless network connection is not working, Printer driver installation fails

Models: 311c-1140EI 311c-1070EF

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574395-002.book Page 33 Sunday, September 20, 2009 11:32 AM

Appendix B: Problem meets solution

■Be sure that the device is receiving electrical power.

■Be sure that the device, especially if it is older, is compatible with the operating system.

■Be sure that the correct drivers are installed and updated.

The wireless network connection is not working

If a wireless network connection is not working as expected, follow these suggestions:

■Be sure that the wireless device is turned on and the wireless light is blue. If the light is amber, turn on the wireless device.

■Be sure that the computer wireless antennas are free from obstructions.

■Be sure that the DSL or cable modem and its power cord are properly connected, and that the lights are on.

■Be sure that the wireless router or access point is properly connected to its power adapter and the DSL or cable modem, and that the lights are on.

■Disconnect and then reconnect all cables, and turn the power off and then back on.

✎For more information on wireless technology, refer to the relevant help topics and Web site links in Help and Support.

✎For information on activating mobile broadband service (select models only), refer to the mobile network operator information included with your computer.

Printer driver installation fails

If you receive an error message when trying to install additional printer drivers from a printer installation disc provided by HP or from http://www.hp.com/support, follow these steps:

✎Ensure that your computer has the latest video drivers installed. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions.

If you have an external monitor, follow these steps:

1.Connect an external monitor to the computer.

2.Press fn+f2 to switch to the screen on the external monitor.

3.Insert the printer driver installation CD, and then follow the on-screen instructions. If you do not have an external monitor, follow these steps:

1.Click Start, click Control Panel, click Appearance and Themes, and then click Display.

2.Click the Settings tab, and then click Advanced.

3.Click the Monitor tab, clear the Hide modes that the monitor cannot display check box, and then click Apply.

4.Click the Adapter tab, and then click List All Modes.

5.Click 1024 by 768, True Color (32bit), 60 Hertz, and then click OK.

 

 

Notebook Essentials

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HP 311c-1070EF, 311c-1140EI manual Wireless network connection is not working, Printer driver installation fails
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311c-1140EI, 311c-1070EF specifications

The HP 311c-1070EF and HP 311c-1140EI are compact and stylish netbooks designed to cater to the needs of users seeking portability along with performance. These models demonstrate HP's commitment to providing reliable and efficient computing experiences.

Both netbooks are powered by Intel's Atom processor, specifically designed for efficient performance and lower power consumption. This ensures that users can enjoy extended battery life, a key feature for those on the go. With a battery life of up to 8 hours, users can stay productive throughout the day without the hassle of constantly searching for an outlet.

The HP 311c-1070EF and 311c-1140EI come equipped with 11.6-inch HD displays, providing clear and vivid visuals, ideal for both work and entertainment. The resolution of 1366x768 allows for comfortable multitasking and browsing. The integrated Intel Graphics Media Accelerator ensures that video playback is smooth, enhancing the overall user experience.

In terms of memory and storage, both models typically feature 1 GB of RAM, which ensures smooth operations for basic tasks such as browsing, document editing, and email. The models generally come with a 250 GB hard drive, providing ample space for storing files, photos, and software applications.

The design of these netbooks is sleek and lightweight, making them easy to transport. Weighing in at approximately 1.4 kg (3.1 lbs), they fit comfortably into most bags and suitcases, making them ideal for students and professionals alike. The chiclet keyboard offers comfortable typing, and the trackpad is responsive, contributing to a pleasant user experience.

Connectivity options are abundant, with built-in Wi-Fi allowing for easy internet access in various environments. Additionally, both models are equipped with multiple USB ports, an HDMI output for connecting to external displays, and a card reader for added convenience.

The HP 311c-1070EF and 311c-1140EI also come pre-installed with Windows operating systems, offering users familiar interfaces and access to a wide range of applications.

Overall, these netbooks stand out for their balance of performance, portability, and user-friendly features, making them suitable choices for those who need reliable computing on the go. Whether for work, school, or leisure, the HP 311c-1070EF and 311c-1140EI offer practicality without compromising style or functionality.