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HP 4504, 4505, 4501, 4502 manual To print a diagnostics page from the printer display

Models: 4501 4502 4505 4504

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d.Click Print Diagnostic Information on the Device Reports tab to print a diagnostics page. Review the blue, magenta, yellow, and black boxes on the diagnostics page. If you are seeing streaks in the color and black boxes, or no ink in portions of the boxes, then automatically clean the cartridges.

To print a diagnostics page from the printer display

a.From the Home screen on the printer display, select Tools.

NOTE: If you do not see the Home screen, press the Home button.

b.From the Tools menu on the printer display, select Print Quality Report. Follow the on- screen instructions.

6.Clean the ink cartridges automatically, if the diagnostic page shows steaks or missing portions of the color and black boxes.

64 Chapter 8 Solve a problem

ENWW

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HP 4504, 4505, 4501, 4502 manual To print a diagnostics page from the printer display

Contents

HP Envy 4500 e-All-in-One series Page Table of contents 103 HP Envy 4500 e-All-in-One series Help HP Envy 4500 e-All-in-One series Help Get to know the HP Envy 4500 series Printer parts Front and top views of the HP Envy 4500 seriesFeature Control panel and status lights3Wireless status light Wireless settings How do I? InstructionsTo change Auto-Off setting Auto-OffPrint To print using HP ePrint HP ePrintTo find the printers email address To turn off ePrintPrint documents Load paperTo print a document To print on both sidesClick OK to print To print a photo on photo paper Print photosLoad photo paper Print Quick Forms Print Quick FormsTo print an envelope Print envelopesLoad envelopes Print with HP wireless direct Print from a wireless-capable mobile devicePrint from a wireless-capable computer Select Connect New PrinterPrint using the maximum dpi To print in Maximum dpi modePrinter settings tips Tips for print successInk tips Paper loading tipsTips for print success Enww Paper basics Recommended papers for printing ColorLokPhoto printing Business documentsEveryday printing Special projectsLoad media Load full-size paperLoad small-size paper Enww Load envelopes Slide the paper tray Paper basics Order HP Paper Supplies Enww Copy and scan Copy documents Easy CopyMore copy features Scan to a computer Prepare the scanScan from the printer control panel Scan from your computerTips for copy success Tips for scan success Enww Work with cartridges To check the ink levels from the printer software Check the estimated ink levelsTo check the ink levels from the printer control panel Locate the cartridge number in the printer software Order ink suppliesLocate the cartridge number on the printer Choose right ink cartridges Replace the cartridges To replace the cartridgesEnww Use single-cartridge mode Exit single-cartridge modeCartridge warranty information Tips for working with cartridges Enww Connectivity PIN method Wi-Fi Protected Setup WPS requires WPS routerPush Button PBC method Traditional wireless connection requires router Change network settingsTo connect the printer Connect a new printerUSB connection non-network connection To connect the printer with the USB cableChange from a USB connection to a wireless network Change from a USB connection to a wireless networkConnect wirelessly to the printer without a router To connect wirelessly to the printer without a routerTips for setting up and using a networked printer Open the embedded Web server through Wireless Direct Advanced printer management tools for networked printersTo open the embedded Web server About cookiesAdvanced printer management tools for networked printers Enww Solve a problem Improve print quality To align the cartridges from the printer softwareTo print a diagnostics page from the printer software To align the cartridges from the printer displayTo print a diagnostics page from the printer display To clean the cartridges from the printer software To clean the cartridges from the printer displayClear a paper jam To clear a paper jam from paper pathTo clear a paper jam from duplexer To clear a paper jam from print zone Prevent paper jams Resolve print issues To verify that the printer is set as the default printerUnable to print To verify that the printer is not paused or offlineWindows Vista To restart the print spoolerWindows Windows XP To clear the print queueTo check the power connection and reset the printer Clear the print carriage Open paper tray Close cartridge access doorPrepare paper trays Resolve copy and scan issues Printer failure Resolve printer failureResolve ink cartridge problem Clean the ink cartridge contactsClick here to go online for more information Ink cartridge problem Older generation cartridges Networking If you have a problem, follow these steps HP supportRegister printer Support process HP support by phoneAdditional warranty options Phone support period Placing a callTechnical information Hewlett-Packard Company notices To disable the usage information function Anonymous usage information storageSpecifications Environmental specificationsSystem requirements Input tray capacityPaper weights Print specificationsCopy specifications Scan specificationsCartridge yield Print resolutionPower specifications Acoustic information Environmental product stewardship program Eco-TipsPaper use PlasticsMaterial safety data sheets Power consumptionSleep mode Recycling programEnww Restriction of hazardous substance India Regulatory notices Regulatory model identification numberRegulatory notices Enww France Products with wireless LAN devicesVisual display workplaces statement for Germany Declaration of conformity Regulatory wireless statements Exposure to radio frequency radiation Wireless notice to users in Japan Index