Basic Troubleshooting

Solving Minor Problems (Continued)

Problem

Cause

Solution

SCSI hard drives are

SCSI drivers were not

not recognized after

installed on the system

being installed when

prior to the Windows NT

running under

installation.

Windows NT.

 

Install the SCSI drivers on your system first, then install WindowsNT.

To download SCSI drivers for your Compaq system, visit the Compaq Web site at

http:\\www.compaq.com/support.

For information on installing SCSI drivers, see the Troubleshooting Guide Appendix E, “Installing SCSI Drivers for Windows NT Installation.”

Getting Started

2-9