Solve a problem

Chapter 9

To get help from the print display, touch Help from the Home screen. Touch the directional button to navigate through help topics, touch Troubleshoot and Support, and then touch Clear Carriage Jam.

Click here to go online for more information.

Solve print problem

Make sure that the printer is turned on and that there is paper in the paper tray. If you are still unable to print, HP provides a Print Diagnostic Utility (Windows only) that can help solve many common “Unable to Print” issues. From the Start menu on your computer, click All Programs, and then click HP. Under HP Photosmart 5520 series, click HP Photosmart 5520 series, click the Help button, and then double-click HP Print Diagnostic Utility.

Click here to go online for more information.

If print quality is not acceptable, try the following to improve print quality:

Use the printer status and print quality reports to diagnose printer and print quality issues. From the Home screen, touch the Settings icon, and then touch Tools. Touch Printer Status Report or Print Quality Report. Click here to go online for more information

If printouts show misaligned colors or lines, try aligning the printer. See Align printer on page 27 for more information.

If there are ink smears on the printouts, try clearing the ink smears. See Clean ink smear on page 25 for more information.

Solve copy and scan problem

HP provides a Scan Diagnostic Utility (Windows only) that can help solve many common “Unable to scan” issues. From the Start menu on your computer, click All Programs, and then click HP. Under HP Photosmart 5520 series, click HP Photosmart 5520 series, click the Help button, and then double-click HP Scan Diagnostic Utility.

Learn more about how to solve scan issues. Click here to go online for more information.

Learn how to solve copy issues. Click here to go online for more information.

Solve networking problem

Check the network configuration or print the wireless test report to assist in diagnosing network connection issues.

To check network configuration or print wireless test report

1.From the Home screen, touch the Wireless icon, and then touch Settings.

2.Touch the down arrow to scroll through options. Touch Display Network Configuration or Print Wireless Test Report.

Click the links below to find more online information to solve networking issues.

Learn more about wireless printing. Click here to go online for more information.

Learn how to find your network security settings. Click here to go online for more information.

Learn about the Network Diagnostic Utility (Windows only) and other troubleshooting tips. Click here to go online for more information.

Learn how to work with your firewall and anti-virus programs during printer setup. Click here to go online for more information.

40 Solve a problem

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HP 5522, 5525, 5520 manual Solve print problem, Solve copy and scan problem, Solve networking problem

5522, 5525, 5520 specifications

The HP 5520, 5525, and 5522 are versatile all-in-one inkjet printers designed to meet the diverse printing needs of both home and small office environments. These models are part of HP's DeskJet series, which is known for its affordability, user-friendly features, and impressive performance.

One of the standout characteristics of the HP 5520 series is its wireless connectivity. Users can seamlessly print from various devices, including smartphones, tablets, and laptops, courtesy of features like HP ePrint and Apple AirPrint. This functionality allows for convenient printing from virtually anywhere within the network, eliminating the need for cumbersome wired connections.

Another key feature is the automatic duplex printing capability available in these models. This feature not only reduces paper consumption by allowing users to print on both sides of the page but also saves money and is more environmentally friendly. The printers are capable of producing high-quality prints with a resolution of up to 4800 x 1200 optimized dpi, resulting in sharp text and vibrant images.

The HP 5520 series also excels in versatility, equipped to handle a variety of media types and sizes. From standard letter-sized documents to envelopes and photo paper, these printers are designed to accommodate an array of printing tasks. The inclusion of a flatbed scanner and copier further enhances the multifunctionality of these devices, enabling users to perform scanning and copying tasks with ease.

The use of HP's proprietary ink technology ensures that prints are not only high-quality but also fade-resistant, promising longevity for printed documents and photos. The printers utilize individual ink cartridges, which means users can replace only the color that runs out, contributing to lower operating costs.

Additionally, the HP Smart App allows users to manage their printing tasks efficiently. The app provides easy access to printer functions, including scanning, copying, and troubleshooting, all from a smartphone or tablet. This integration of technology simplifies the user experience and enhances productivity.

In summary, the HP 5520, 5525, and 5522 printers offer an impressive blend of features that cater to the needs of modern users. Their wireless capabilities, high-quality output, automatic duplex printing, and multifunctional performance make them ideal choices for anyone seeking a reliable and efficient printing solution. Whether for everyday tasks or more specialized printing needs, these printers deliver convenience without compromising quality.