HP support by phone

Phone support options and availability vary by product, country/region, and language.

This section contains the following topics:

Phone support period

Placing a call

After the phone support period

Phone support period

One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to www.hp.com/support. Standard phone company charges apply.

Placing a call

Call HP support while you are in front of the computer and the product. Be prepared to provide the following information:

Product name (HP Photosmart 5520 series)

Serial number (located on the back or bottom of the product)

Messages that appear when the situation occurs

Answers to these questions:

Has this situation happened before?

Can you re-create it?

Did you add any new hardware or software to your computer at about the time that this situation began?

Did anything else occur prior to this situation (such as a thunderstorm, product was moved, etc.)?

For the list of support phone numbers, visit www.hp.com/support.

After the phone support period

After the phone support period, help is available from HP at an additional cost. Help may also be available at the HP online support Web site: www.hp.com/support. Contact your HP dealer or call the support phone number for your country/region to learn more about support options.

Additional warranty options

Extended service plans are available for the HP Photosmart at additional costs. Go to www.hp.com/support, select your country/region and language, then explore the services and warranty area for information about the extended service plans.

Cartridge supply upgrade

If the supply upgrade is not successful, try getting your printer to recognize the supply upgrade cartridge.

To get the printer to recognize the supply upgrade cartridge:

1.Remove the supply upgrade cartridge.

2.Insert the original cartridge in the carriage.

3.Close the cartridge access door, then wait until the carriage stops moving.

4.Remove the original cartridge, then replace with the supply upgrade cartridge.

5.Close the cartridge access door, then wait until the carriage stops moving.

If you still receive a supply upgrade problem error message, contact HP support for help.

Solve a problem

Cartridge supply upgrade

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HP 5525, 5522, 5520 manual HP support by phone, Additional warranty options Cartridge supply upgrade

5522, 5525, 5520 specifications

The HP 5520, 5525, and 5522 are versatile all-in-one inkjet printers designed to meet the diverse printing needs of both home and small office environments. These models are part of HP's DeskJet series, which is known for its affordability, user-friendly features, and impressive performance.

One of the standout characteristics of the HP 5520 series is its wireless connectivity. Users can seamlessly print from various devices, including smartphones, tablets, and laptops, courtesy of features like HP ePrint and Apple AirPrint. This functionality allows for convenient printing from virtually anywhere within the network, eliminating the need for cumbersome wired connections.

Another key feature is the automatic duplex printing capability available in these models. This feature not only reduces paper consumption by allowing users to print on both sides of the page but also saves money and is more environmentally friendly. The printers are capable of producing high-quality prints with a resolution of up to 4800 x 1200 optimized dpi, resulting in sharp text and vibrant images.

The HP 5520 series also excels in versatility, equipped to handle a variety of media types and sizes. From standard letter-sized documents to envelopes and photo paper, these printers are designed to accommodate an array of printing tasks. The inclusion of a flatbed scanner and copier further enhances the multifunctionality of these devices, enabling users to perform scanning and copying tasks with ease.

The use of HP's proprietary ink technology ensures that prints are not only high-quality but also fade-resistant, promising longevity for printed documents and photos. The printers utilize individual ink cartridges, which means users can replace only the color that runs out, contributing to lower operating costs.

Additionally, the HP Smart App allows users to manage their printing tasks efficiently. The app provides easy access to printer functions, including scanning, copying, and troubleshooting, all from a smartphone or tablet. This integration of technology simplifies the user experience and enhances productivity.

In summary, the HP 5520, 5525, and 5522 printers offer an impressive blend of features that cater to the needs of modern users. Their wireless capabilities, high-quality output, automatic duplex printing, and multifunctional performance make them ideal choices for anyone seeking a reliable and efficient printing solution. Whether for everyday tasks or more specialized printing needs, these printers deliver convenience without compromising quality.