Chapter 9 Troubleshooting 135

 

 

 

 

 

Problem

Diagnosis/Remedy

 

 

 

 

 

 

hp Jornada automatically

Power is too low. When a critically low

 

 

shuts down/suspends.

power condition is encountered, the hp

 

 

 

Jornada initiates a safety shutdown.

 

 

 

Connect to ac power and charge the

 

 

 

battery.

 

 

 

–or–

 

 

 

Auto-suspend activated. To conserve

 

 

 

power, the hp Jornada auto-suspends if it

 

 

 

is idle for 1 minute immediately after

 

 

 

power is turned on. It also auto-suspends if

 

 

 

it is continuously idle for 5 minutes.

 

 

 

–or–

 

 

 

hp Jornada is locked up. Connect to

 

 

 

external power, and reset your hp

 

 

 

Jornada. (See “Resetting your hp Jornada”

 

 

 

in this chapter.) (Caution: You may lose

 

 

 

any unsaved data when you reset.)

 

 

 

 

 

 

hp Jornada locks up when

hp Jornada is locked up. Connect to ac

 

 

running applications, or it

power, and reset. (See “Resetting your hp

 

 

runs slowly.

Jornada” in this chapter.) Note: Check to

 

 

 

ensure that the device is not running low

 

 

 

on power, and avoid running several

 

 

 

applications at the same time. Use hp task

 

 

 

switcher to close applications that are not

 

 

 

in use.