Issue:

Install Shield Error 1607/1628 during Service Release installation

 

 

 

 

 

Installation error 1607: Unable to install Install Shield

 

 

Scripting Runtime and/or 1628: failed to complete

 

Description

installation may be reported during installation of the Service Release. This

 

 

error can occur for various reasons, the most prevalent being a driver did not

 

 

exit properly when the Service Release is run the first time. This issue is currently

 

 

under investigation.

 

Workaround

Run the Service Release again after ensuring that no instances of the processes

 

 

named msiexec.exe, setup.exe, or idriver.exe are running.

 

 

Issue:

User intervention required during installation of SMS v2.02 on HP ProLiant DL100 G2 servers

with the IMB v3.0 driver

 

 

Description

During installation of the Server Management System v2.02 on DL100 G2 servers,

 

the IMB v3.0 driver sometimes displays a security warning stating the driver does

 

 

not have digital signature.

 

Workaround

Accepting the warning message by clicking Continue proceeds with the installation

 

without any issues.

 

 

 

 

Issue:

Some information in the Service Release may appear as English instead of the selected language

 

 

 

 

Description

During installation of the Service Release, some screens may display text as English

 

instead of the selected language.

 

 

 

 

 

 

Workaround

This issue will be corrected in the next Service Release.

 

 

 

 

Issue:

For HP StorageWorks NAS servers and HP ProLiant Storage Servers with mirrored OS drives

(such as the ML110 G2 Express model), the OS drive re-mirroring fix offered in previous Service

 

Releases has been removed

 

 

 

 

 

The OS drive re-mirroring fix, which ensures that both disks are bootable in the

 

Description

event of a failure of a drive, has been removed in order to preclude a condition

 

where the ML110 G2 Express Storage Server (Japanese model) fails to boot from

 

 

 

 

mirrored OS drives.

 

 

 

 

Workaround

To update the Service Release 6.6 patch for these servers, manually switch to the

 

 

mirrored OS and perform the Service Release installation.

 

 

Issue:

The HP Storage Server Management console may not be available after installing the Service

Release

 

 

 

 

 

 

 

 

The HP Storage Server Management console may not be available after installing

 

Description

the Service Release for some HP ProLiant Storage Servers with the HP Storage

 

Server R2 Localization DVD — Windows Multilingual User Interface (MUI) Pack

 

 

 

 

installed.

 

 

 

 

 

Using Windows Add or Remove Programs, remove the HP Storage Server

 

Workaround

Management Service. Run the Service Release installation again and install the

 

 

HP Storage Server Management console component.

 

 

 

Issue: Web UI 5.6.2 is not installed with Service Release 6.6

Description

On StorageWorks NAS products, the Web UI 5.6.2 patch is not installed with

Service Release 6.6.

 

The Web UI 5.6.2 patch is copied to the C:\hpnas\components\WE- Workaround BUI_5.6.2_Update folder. If not installed by using the HP Service Release 6.6

Wizard, the patch must be installed manually.

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HP 56976839 manual Installation error 1607 Unable to install Install Shield