If you use a POP3 account and move your e-mail messages to a folder you created, the link between the messages on the device and their copies on the e-mail server breaks. When you connect, the e-mail server detects that the messages are missing from the Inbox folder on the device and deletes them from the e-mail server. This prevents having duplicate copies of a message, but it also means that you no longer have access to messages.

If you use an IMAP4 account, the folders you create and the e-mail messages you move are mirrored on the e-mail server. These messages are therefore available from any location or device. This synchronization of folders occurs whenever you connect to your e-mail server, create new folders, or rename/delete folders when connected. You can also set different download options for each folder.

Synchronize e-mail

When you synchronize Outlook e-mail on the computer with your device, e-mail messages are synchronized as follows:

Messages in the Inbox folder on your computer or Exchange Server are copied to the Inbox folder of the Outlook e-mail account on your device.

Messages in the Outbox folder on your device are transferred to Exchange Server or Outlook and then sent from those programs.

When you delete a message on your device, it is deleted from your computer or Exchange Server the next time you synchronize.

The default sync settings synchronize messages from the past three days and the first 0.5 KB of each new message is downloaded. It does not download file attachments.

NOTE: For more information on starting Outlook e-mail synchronization or changing synchronization settings, see ActiveSync Help on the computer.

Text messages are not received via synchronization. Instead, they are sent to your device via your service provider.

Set up messaging accounts

Set up e-mail using Exchange Server

To set up e-mail using Exchange Server:

1.Press the left softkey > New E-mail Account.

2.Enter your e-mail address in the E-mail address box, and then tap Next.

3.Clear the Try to get e-mail settings automatically from the Internet check box.

NOTE: Ensure that you clear the Try to get e-mail settings automatically from the Internet check box only when you manually configure your e-mail.

4.Scroll and select the Exchange Server option from the Your e-mail provider list.

5.Tap Next to synchronize outlook with your organization's Exchange e-mail server.

6.In Server address, enter the Outlook Web Access server address and tap Next.

NOTE: Select This server requires an encrypted (SSL) connection check box to ensure you always send e-mail from this account using an SSL connection.

54 Chapter 12 Messaging