Problem | Possible cause | Solution |
|
|
|
My image is | There was not | Wait for natural lighting conditions to |
too dark. | enough light. | improve, add indirect lighting, or use the |
|
| flash to illuminate your subject. |
The flash was on, but the subject was too far away.
The flash can only illuminate objects that are within 2.5 m (~8 feet) of the camera. Make sure your subject is within range of the flash when you take the picture.
| A light shone behind | Use FLASH ON to brighten the subject |
| the subject. | when there is a back light. |
|
|
|
| Your finger blocked | Be sure to move your fingers away from |
| the flash. | the flash when you are ready to take a |
|
| picture. |
|
|
|
My image is | The flash provided | Change the flash setting to AUTO or |
too bright. | too much light. | OFF. |
A natural or artificial source other than the flash provided too much light.
Try taking the picture from a different angle. Avoid pointing the camera directly toward a bright light or reflective surface on a sunny day. If there is light behind your subject, use the FLASH ON setting.
You were too close to the subject to use the flash.
Move back from the subject or set the flash to FLASH OFF and take the picture again.
When I connect the camera to my computer, the software says it can’t find the camera.
The camera is | Turn on the camera. |
turned off. |
|
|
|
The USB cable is | Make sure that the USB cable is firmly |
not connected | connected at both ends. |
correctly. |
|
|
|
The camera is | Connect the camera directly to a USB |
connected to the | port on the computer. |
computer through a |
|
USB hub and your |
|
USB hub is not |
|
compatible with the |
|
camera. |
|
The camera needs | Turn the camera off and then on again. |
to be reset. |
|
|
|
Troubleshooting | 55 |