Problem | Possible cause | Solution | |
When I | The camera is | Turn on the camera. | |
connect the | turned off. |
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camera to my |
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The cable is | Make sure that the cable is firmly | ||
computer, the | |||
software says | not connected | connected at both ends. | |
it cannot find | correctly. |
| |
The camera is | Connect the camera directly to a | ||
the camera. | |||
connected to | USB port on the computer. | ||
| |||
| the computer |
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| through a USB |
| |
| hub and your |
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| USB hub is not |
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| compatible |
| |
| with the |
| |
| camera. |
| |
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| |
| The camera is | Connect the camera to a USB- | |
| not working | enabled HP DeskJet or | |
| correctly. | HP Photosmart printer and print | |
|
| an image. This will verify that the | |
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| image, memory, USB connection | |
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| to the camera, and USB cable | |
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| are functioning correctly. | |
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| |
When I | The USB | Change the USB Configuration | |
connect the | Configuration | setting to Disk Drive. | |
camera to a | setting is not |
| |
Macintosh | set to Disk |
| |
computer, I do | Drive. |
| |
not get a Disk |
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Drive icon on |
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my desktop. |
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