Message

Possible cause

Solution

 

 

Unable to

The printer has a

Check the printer.

 

communicate with

problem.

 

 

 

printer

 

 

 

 

 

 

 

Disengage photo

The selected

Disengage the printer

tray

paper size

photo tray.

 

 

cannot be used

 

 

 

 

with the printer

 

 

 

 

photo tray.

 

 

 

 

 

 

Printer top cover

The printer is

Close the top cover of the

is open

open.

printer.

 

 

 

 

 

Incorrect or

Ensure that you

Install a new printer

missing print

have the correct

cartridge, turn the printer

cartridge

printer cartridge.

off, then turn it back on.

 

 

 

Printer has a

There is a paper

Turn off the printer. Clear

paper jam

jam or the

the paper jam, and then

 

printer carriage

turn on the printer.

 

 

has stalled.

 

 

 

 

 

 

Printer is out of

Your printer is

If OK is visible on the

paper

out of paper.

image display, load paper

 

 

and then press

.

 

 

Otherwise, load paper,

 

 

and then press OK or

 

 

Continue on your printer.

 

 

 

 

Printing canceled

The print job has

Press

on the camera.

 

been canceled.

Complete the print request

 

 

again.

 

 

 

 

 

 

 

NOTE If you see a three-digit error number on the image display, turn the camera off. If an error number reappears when you turn the camera on, record that error number and call customer support.

52

hp photosmart 620 user’s manual