9 Solve a problem

This section contains the following topics:

Get more help

Solve print problem

Solve copy and scan problem

Solve networking problem

HP support

Get more help

You can find more information and help about your HP Photosmart by entering a keyword in the Search field in the top left of the help viewer. Titles of related topics -- for both local and online topics -- will be listed.

Click here to go online for more information.

Solve print problem

Make sure that the printer is turned on and that there is paper in the paper tray. If you are still unable to print, HP provides a Print Diagnostic Utility (Windows only) that can help solve many common “Unable to Print” issues.

Click here to go online for more information.

If print quality is not acceptable, try the following to improve print quality:

Use printer status and print quality report to diagnose printer and print quality issues. From the Home screen, touch the right directional key, touch Setup, and then touch Tools. Touch the down arrow to scroll through options, and then touch Printer Status Report or Print Quality Report. Click here to go online for more information

If printouts show misaligned colors or lines, try aligning printer. See Align printer for more information.

If ink smears on the printouts, try clearing ink smear from the print display. See Clean ink smear for more information.

Solve copy and scan problem

HP provides a Scan Diagnostic Utility (Windows only) that can help solve many common “Unable to scan” issues.

Learn more about how to solve scan issues. Click here to go online for more information Learn how to solve copy issues. Click here to go online for more information.

Solve a problem

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HP 6515 - B211a, 6512 - B211a manual Solve a problem, Get more help, Solve print problem, Solve copy and scan problem

6510 - B211a, 6515 - B211a, 6512 - B211a specifications

The HP 6512, 6515, and 6510 series, designated B211a, represent an innovative line of multifunction printers designed to meet the diverse needs of home and small office users. These all-in-one inkjet printers offer a combination of printing, scanning, copying, and faxing capabilities while emphasizing user-friendliness and efficiency.

One of the standout features of the HP B211a series is its wireless connectivity. With built-in Wi-Fi, users can easily connect their devices, including smartphones, tablets, and laptops, enabling seamless printing from anywhere within the network range. The HP Smart App enhances this experience further by allowing remote management, print job monitoring, and access to cloud-based printing services.

The printers utilize HP’s innovative Thermal Inkjet technology, which ensures crisp text and vibrant images. The series supports a range of paper sizes and types, including plain paper, photo paper, and envelopes, making it versatile for various printing tasks. Print resolutions can go up to 4800 x 1200 optimized dpi, delivering professional-quality documents and photos.

Speed is another key characteristic of the B211a series. The print speeds vary depending on the model but generally range from 7 to 10 pages per minute for black and white documents and around 5 to 8 pages per minute for color. This efficiency, combined with automatic duplex printing available in some models, helps save time and reduce paper consumption.

Another notable feature is the 2.2-inch monochrome touchscreen display, which simplifies navigation and user interaction. Users can easily select functions, manage settings, and troubleshoot issues directly from the printer interface. The capacity of the input tray ranges from 60 to 100 sheets, making it suitable for moderate-volume printing.

Moreover, the HP 6512, 6515, and 6510 series are compatible with HP's Instant Ink program, which allows users to subscribe and receive ink cartridges automatically based on their printing needs. This subscription model not only simplifies ink management but also offers cost savings, ensuring that users never run out of ink unexpectedly.

In summary, the HP 6512, B211a, 6515, and 6510 series printers combine advanced features and reliability with cutting-edge technology, making them ideal choices for those seeking an efficient and user-friendly multifunction printing solution. With their wireless capabilities, high-quality output, and convenient subscription options, these models cater perfectly to the modern demands of home and small business environments.