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This section explains the service information provided by Hewlett-Packard.

For comprehensive information, see the fully searchable Onscreen Guide. To access the guide, go to the Director, click Help, and choose Onscreen Guide.

If you are unable to find the answer you need in the printed or online documentation supplied with your product, you can contact one of the HP support services listed in the following pages. Some support services are available only in the U.S. and Canada, while others are available in many countries worldwide. If a support service number is not listed for your country, contact your nearest authorized HP dealer for help.

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If you have Internet access, you can get help from the HP Web sites at either of the following:

www.hp.com/go/all-in-one

www.officejetsupport.com

Here you can find technical support, supplies and ordering information, project tips, and enhancement recommendations to help you get the most from your unit.

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Software programs from other companies may be included with your HP PSC. If you experience problems with any of those programs, you will receive the best technical assistance by calling the experts at that company.

If you need to contact HP Customer Support, do the following before you call.

1Make sure that:

a Your unit is plugged in and turned on.

b The specified print cartridges are installed correctly.

c The recommended paper is properly loaded in the input tray.

2Reset your unit:

a Turn off the unit using the On button located on the unit’s front panel. b Unplug the power adapter connector from the back of the unit.

c Plug the power adapter connector back into the unit. d Turn on the unit using the On button.

3For more information, check the HP Web site at www.officejetsupport.com.

4If you are still experiencing problems and need to speak with an HP Customer Support Representative:

Have your serial number and service ID ready. To display your service ID, on the front panel, press Enter and Start Copy, Color at the same time, until SERV ID: and the number appear in the front-panel display.

Print a Self-Test Report.

Make a color copy.

Be prepared to describe your problem in detail.

5Call HP Customer Support. Be near your unit when you call.

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Call (208) 323-2551 Monday through Friday from 6:00 A.M. to 10:00 P.M. Mountain Standard Time (MST) and Saturdays from 9:00 A.M. to 4:00 P.M. MST. This service is free during the warranty period; however, your standard long-distance phone charges still apply.

Chapter 9—Use Hewlett-Packard’s support services

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HP 700 manual 8VH+HZOHWW3DFNDUG¶VVXSSRUWVHUYLFHV, Qwhuqhw

700 specifications

The HP 700 is a noteworthy addition to HP's lineup of enterprise-level printers, designed specifically to meet the demands of small to medium-sized businesses. With an emphasis on speed, efficiency, and high-quality printing, the HP 700 series has carved a niche for itself in the competitive printing market.

One of the standout features of the HP 700 is its impressive print speed, which can reach up to 40 pages per minute. This rapid output ensures that businesses can keep up with their demanding workloads without sacrificing quality. The printer also offers a fast first-page-out time, allowing users to access their prints more quickly, which is especially beneficial in busy office environments.

Connectivity is another important aspect of the HP 700 series. The printer supports multiple connectivity options, including USB, Ethernet, and Wi-Fi, allowing for versatile integration into existing office networks. The inclusion of mobile printing capabilities enhances user experience; employees can print directly from their smartphones or tablets using HP's Mobile Print Solutions, making it easier to meet on-the-go printing needs.

The HP 700 is equipped with advanced security features, such as secure boot and firmware integrity checking, ensuring that sensitive documents remain protected against unauthorized access. Additionally, it includes features like PIN printing, which provides an extra layer of security by requiring users to enter a PIN before their documents are released for printing.

In terms of sustainability, the HP 700 is designed with energy efficiency in mind. It employs HP’s EcoSmart Black Toner technology, which not only delivers exceptional print quality but also contributes to lower energy consumption and reduced environmental impact. The printer is also compatible with HP's Cartridge Recycling program, allowing businesses to responsibly dispose of used toner cartridges.

The print resolution of the HP 700 series is another strong selling point, offering up to 1200 x 1200 dpi. This high resolution ensures that text and images come out crisp and clear, making it suitable for a wide range of applications, from professional documents to vibrant marketing materials.

In summary, the HP 700 series combines high-speed printing, versatile connectivity, robust security features, and energy efficiency, all while delivering exceptional print quality. These attributes make it an ideal choice for businesses looking to enhance their productivity and streamline their printing processes. Whether for day-to-day operations or specialized tasks, the HP 700 stands out as a reliable and efficient printing solution.