Problem

Solution

 

 

 

My computer won’t

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If the computer doesn’t go through the above procedure, check the following:

turn on at all.

 

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The power cord and all cables are securely plugged into the computer.

(continued)

 

■

The power cord is plugged into a grounded outlet. Check to see whether

 

 

 

the outlet works by plugging another item into it.

 

 

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The monitor is connected to the computer, plugged in, and turned on.

 

 

 

I installed a new

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Be sure that you installed the device drivers that came with the new device.

printer or other

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You may need an updated driver for Windows XP. For non-HP peripherals,

device, and it won’t

 

contact the vendor directly. For HP peripherals, visit the HP Web site. Refer

work.

 

to your Support Guide for details.

 

 

 

The computer doesn’t

■

Check the speaker connection.

make any sound.

Note: Some systems include an adapter cable for the speakers. The left and right speaker cables

 

 

 

 

plug into the adapter cable. The adapter cable plugs into the speaker port on the back of

 

 

 

the computer.

 

■

If your speakers have a power button, check whether it is turned on and the

 

 

power supply is turned on (select models only).

 

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Remove the headphone connection.

 

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Use the keyboard controls to increase the volume.

 

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Press the Mute button on the keyboard to see if the mute feature is turned on.

 

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Click the Volume icon on the taskbar. Increase the volume, and make sure the

 

 

Mute box is not selected.

74 HP Pavilion home PC