Resolving Problems

Troubleshooting

For help on general and miscellaneous problems you may be experiencing with the PC, refer to the following pages for possible solutions. Look up the description of the problem, and try the solution listed. For more detailed information, press the Help button on your keyboard, or click Start on the taskbar and select Help and Support.

Problem

Solution

 

 

My computer won’t

When you press the On button on the front of the computer, the following events

turn on at all.

should happen:

 

1

The keyboard indicator lights flash.

 

2

The light next to the diskette drive flashes.

 

3

The hard disk spins or the diskette drive makes a noise.

 

4

The computer makes one beep indicating it is operating properly.

 

 

Warning: Your system is provided with a voltage select switch for use in a

 

 

115 or 230 VAC power system. The voltage select switch has been pre-set

 

 

to the correct voltage setting for use in the particular country/region

 

 

where it was initially sold. Changing the voltage select switch to the

 

 

incorrect position can damage your PC and void any implied warranty.

 

 

 

Help

Quick Start Guide 73

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HP 724c (US/CAN), 734n (US/CAN), 524c (US/CAN), 564w (US/CAN), 554x (US/CAN), 304w (US) Resolving Problems, Troubleshooting

354n (US/CAN), 764c (US/CAN), 514n (US/CAN), 504n (US), 734n (US/CAN) specifications

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